Providing a safe and clean property is one of the most important tasks to ensure positive guest feedback. With the recent pandemic its vital you take the time to re-evaluate your cleaning procedures to ensure you are protecting yourself and your guests.
Its really important guests feel safe returning, any negative feedback in regards to cleanliness will be much more influential nowadays in regards to bookings and could have a negative affect on your bookings going forwards.
Here are some coronavirus cleaning tips to help protect you, your cleaners and your guests during COVID-19 and beyond.
Using the Right Cleaning Products
- Government guidelines recommend you use use 0.1% chlorine or a disinfectant that is effective against viruses such as coronavirus.
- Disposable items such as disposable cloths or paper towels should be used for cleaning where possible.
- If you are using re-usable cloths, sponges etc ensure these are washed and sanitised after every clean on the highest possible temperature where applicable.
- Use a steam cleaner or disinfectant spray on all carpets and floorings – check if your flooring is compatible with these types of products first.
- PPE – using washable aprons and re-usable gloves are must, but must be cleaned after every use. Therefore, disposable gloves, face masks and disposable aprons may be more efficient
- Some local companies are now offering fogging services which sprays a fine mist to cover surfaces after cleaning.
Cleaning Thoroughly
All surfaces that guests will come into contact with must be cleaned and disinfected. We’ve broken these down per room underneath.
General
Outside
- Barbeques
- Bins (Ensure they are emptied regularly)
- Children’s play areas and toys
- Garden furniture
- Garden rooms
- Hot Tubs
- Swimming Pools
Kitchen
- All utensils and crockery
- Cabinets & handles
- Condiments
- Fridge and freezer
- Highchairs
- Sinks
- Taps
- Tiles / Splashbacks
- Worktops
Bedrooms
- Bed frames
- Chest of drawers
- Cot’s
- Clothes hangers
- Laundry (* Top Tip – Ask your guests politely if they could strip the beds before departure and put them in provided bin bags, this keeps the cleaner safe as well as future guests)
- Headboards
- Wardrobe doors and drawers
Bathroom
- Sinks
- Shower head
- Taps
- Toilet seat & lid
- Toiletries
- Towel rail
Remove Non-Essential Items
Its really important that you still give all your guests the same experience everyone would have normally. However, to reduce risks and reduce changeover times, you may wish to think about removing certain items from the home.
- Decorative items
- DVD’s / Games
- Food & Drink
- Welcome gifts
- Toys
With the staycation market set to explode, its likely you will have back to back bookings, therefore its important to remove any items which are not necessarily needed and increase the time it takes for the changeover to take place.
Make Your Guests Feel Safe
As you can imagine everyone is nervous about traveling, its your responsibility to ensure guest feel safe when staying at your property.
- Provide hand sanitizer for guests, if you can provide some outside as well that’s an added bonus. Menai Holidays owners receive a discount on these products from Hand Hygiene Co.
- Provide guests with clear instructions as to what to do with bedding, rubbish etc
- Make sure all bins are emptied, washed and prepped ready for arrival with a clean bag in each of them
- Make sure all sinks have soap for hand washing
To summarise, these are the fours steps you need to take to ensure your property is COVID clear and ready to welcome guests
- Use the correct products
- Clean thoroughly
- Remove non essential items
- Make your guests feel safe
Don’t forget its going to take you/your cleaner more time to clean the property, so you may need to review your cleaning charges and arrival and departure dates where necessary.
If you have any further questions, we’d be delighted to help.