“Communication regarding holiday was good.”
Church cottage was spacious and in a great location. It was generally clean and we appreciated the welcome pack.
However it was very damp- my son was having to use his inhaler a lot more.
We felt unable to use the dining area as there was a white mould.on the ceiling (that was dropping onto dining table and chairs). There was black mould above the ensuite shower.
I do not feel the small conservatory area should be listed as a useable space /feature. It was not safe to enter (tape was holding the glass in place) but at least it was lockable.
I also do not think the property is suitable for smaller children. The window sill is low in front room on first floor and could be a hazard. This is not clear from the details.
I would not book this cottage again.
I would also hesitate a little about the details given and reviews on the menai cottages site.
We are sorry that you were personally disappointed. Church Cottage is a large airy house where damp has never been an issue. The white mould referred to was not mould but as a result of a leak from the bathroom a few days prior to your arrival which had been fixed and the ceiling primed ready for redecorating at the next changeover. The Owners would like to reassure you that the house is fully compliant with Health & Safety. The feedback the house is received is positive with many return guests. The Owners themselves stay regularly and take pride in the house. They will always take note of feedback and inspect and remedy where required. Owner relations