“The wifi at this property is usless i didnt work the whole holiday we had to use ...”
The wifi at this property is usless i didnt work the whole holiday we had to use our own data the wifi situation need improving a dongle is no good or wifi need removing from listing
The wifi at this property is usless i didnt work the whole holiday we had to use our own data the wifi situation need improving a dongle is no good or wifi need removing from listing
The property also suffered from damp our clothes felt damp and there was evidence of damp in property
The pictures of outside give apperance of property in the sun with no other neighbours close this is an inacurate picture as no sun ever on property and very close to other chaletd
- Mrs Ellis, September 2020
Thank you for your feedback, it is important to us. There was a fault on the WIFI which we were unaware of and we were happy to give compensation to you for this. The problem is now rectified.
Condensation forms in the corners of the bathroom due to the numbers of people using it, we try hard to keep this under control. The property has the benefit of full gas fired central heating and does not feel damp in either bedrooms or the main living area, bathrooms and kitchens cannot be controlled in the same way due to cooking and bathing. In November new windows will be installed in the property fitted with background air vents to control condensation.
The chalet does have sunlight in the morning and evening on the balcony. It is located on a holiday park and has neighbours. We cannot change the location of the chalet but despite its orientation it is in one of the liveliest and popular corners of the park and does have a bench seating area which is outside the balcony where full daytime sun can be enjoyed.
The telephone number of our housekeeper is always displayed in the chalet and most problems can be quickly resolved if they are contacted straight away. Owner relations