“Very disappointed with the cleanliness of the cottage, I won't list everything, as there were issues in each room, I'll just say that everywhere is in need of a GOOD deep clean.”
The cottage is dated, outside also needed some TLC & the grass needed cutting, we could live with this but the cleanliness inside was unacceptable. We paid £541.00 for 2 nights (check in from 4pm on the Friday to 10am on the Sunday) this is not the standard that you would expect for this price. It was clear that pets had been on the furniture and there had been an attempt to hoover as there were lines on the carpet from the hoover nozzle which hadn't really done anything. There was a strong smell in the downstairs bedroom. The shower upstairs had to be turned off half way through to allow the water to drain away. I won't go on! It's a shame as there is potential.
- Mrs Gardiner, June 2019
Thanks for the feedback on our unique grade 2 listed cottage, for which we are very proud of, and are disappointed you didn’t enjoy the days you had at our property. I have investigated this thoroughly with our 5* cleaning company who are used for many holiday lets across Anglesey. They recognised the dog smell in the downstairs bedroom during the Friday clean and thought they had removed all the dog hairs from the property and hoovered the carpets twice. This is a dog friendly property, however we are trusting our guests to respect the furniture and fittings. They have also investigated the Shower upstairs and its flowing well now.
We have consciously fitted out the cottage with appropriate furniture and décor for such a historic cottage and it would be inappropriate (or even allowed) for us to modernise its unique character out of this building.
To aid the pleasure of our guests we even provide deck chairs, outside seats and more recently bird seed so our clients can enjoy the garden and the garden visitors. We now have a regular pair of pheasants visiting. This used to be the gardeners house for the Plas Newydd estate and we attempt to maintain their standards of such a large and extensive garden.
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