“The TV and sky did not work, which is on the listing, the sofa was very uncomfortable and sagged badly in the middle.”
Mattress needs replacing as spring were sticking through.The carpet in the bedroom was threadbare in parts. The location was great and overall the cottage was clean but was really let down by the issues I have described above.
Thank you for your feedback. We are very sorry you did not report these issues during your stay, I believe we spoke after your first night at the property when I called to check all was well. The mattress was replaced with a new one in November, so has only been in place for around 12 weeks. I am glad to say the sofa had a replacement on order, and this has since been installed. We are glad you appreciated the stunning location of this charming cottage. We hope to welcome you back in the future. Property Owner