Hen Aelwyd Yr Urd

3.8★

2 Guests
1 Bedroom
1 Bathroom
Pets Yes
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Features

Garden / Patio
Pub/shop < 1 mile
Washing machine
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

7 Customer Review(s)

John
November 2024

“We got there and when we got in we was shocked having a look around the dirt was every where floors black with thick dust where someone as wrote on clean me TV cabinet full dust dog hair dog poo behind TV stand kitchen cubards geese and dirty the side of beds dirty and full black dirt and dog hairs head board full years dust bath all black at bottom body fat.”

The oven took over 2 hours to warm up washer could not be used as smelt there was 3 green wheel bins out side window if they court fire we would be screwed as only one way in and out if there was a fire down stairs upstairs bed room window would not open as broke big fire hazard the wind that blows down stairs makes it impossible to sit on sofa with out blanket round you hot water tank goes off all the time wakes you up through the night The garden at back can only be excess but front side gates ...

The oven took over 2 hours to warm up washer could not be used as smelt there was 3 green wheel bins out side window if they court fire we would be screwed as only one way in and out if there was a fire down stairs upstairs bed room window would not open as broke big fire hazard the wind that blows down stairs makes it impossible to sit on sofa with out blanket round you hot water tank goes off all the time wakes you up through the night The garden at back can only be excess but front side gates so when you want to put dog out you have to go out every time for walks or stand there as you can not just open the door let them out very miss leading property info there is a step from front door to dmside gate where there is a gap/hole where my dog get leg stuck twice there is cars going past front door most day and night they say lovely views from property that's a lie as all you can see is high bushes where there is a storage yard which is not well kept like they say we got woke up 07.45 by machines I have video and photos to back everything up we should stayed for 6 nights by 4th we left we reported all this to sykes which was helpful they said would pass to owner the owner did not ring call or text there is no contact in for for owners. I am having spinal surgery in December this was meant be relaxing break with no stress it's caused me stress and anxiety. Do not be fuled by property info it's miss leading the place is run down and needs upgrading and a deep clean what a let down I will not let this go!!!

- John, November 2024

Good afternoon Mr Carrer, We are extremely sorry to hear about your experience. This review is the first we are hearing of this and we are appalled to hear about some of your findings. We are in contact with both Sykes and the property management company to see what has happened here as neither contacted us. Once we have heard back from both parties we will update you further. We will be requesting a full refund for you. Again I can only apologise. Property Owner
Adam October 2024

“Great little cottage for a weeks get away with our husky.”

Small cottage but has everything you need. Parking on front street less than a 1 minute walk away. Good base for walking. Had issues with the oven whatever we did it just would not cook correctly even following the manual.

- Adam, October 2024
Llewellyn September 2024

“Absolutely loved our stay at the cottage.”

It was so comfortable and chilled. No road noise and lovely and cosy and warm. Sorry to the owners but we forgot to right in the guest book. Will be looking at booking this as our regular place to stay on our several visits a Year to the area.

- Llewellyn, September 2024

Thank you for taking the time to write a review. We absolutely love to receive feedback like this and we’re so glad you loved your stay. We’re over the moon to read it would be somewhere you stay regularly and look forward to reading your message in the guest book next time! Property Owner
Mark June 2024

“Perfect cottage for myself my wife and dog.”

A perfect little break. Thank you

- Mark, June 2024

Thank you for taking the time to review the property, the feedback means a lot to us. We’re so glad you had a lovely time and would love to welcome you back again! Property Owner
Thabet May 2024

“Me and my husband loved it very clean and cozy, it had everything we needed.”

one thing that it would make it better is adding a smart TV, apart from that i can’t complain. I will definitely come again and will definitely recommend it to family and friends.

- Thabet, May 2024

Thanks so much for taking the time to review the property, the feedback means a lot to us and we do take it on board. We’re really glad you found it to be clean, cozy and have everything you needed. We have now installed a smart TV with a DVD player! We’d love to welcome you again or your family and friends. Property Owner
Natasha May 2024

“We had a great time and we were really pleased with our stay.”

Everything that we needed was on hand. It was quiet and peaceful all week. The bed was really comfortable. The area was perfect for the walking that we wanted to do. The locals were friendly and we had a great meal at the pub. The issue that we had with the key was sorted very quickly and caused us no unnecessary anxiety. I would say that the ‘courtyard’ garden wasn’t really ideal for us with the dog, but having the green space across the road was great but it did mean having to go out every time rather than just being able to throw open a back door. It worked out though.

- Natasha, May 2024

Thanks for taking the time to review the property, the feedback means a lot to us. We’re so glad you enjoyed the property, area and pub. Having a dog ourselves, we can completely appreciate the ease of throwing a door open to a garden! Property Owner
Jessie May 2024

“First stay at Hen Aelwyd yr urd And it be the last time will never stay again unfortunately we arrived it hadn’t been cleaned and we had to contact Sykes as I didn’t have the owners contact details which normally I do before we check into a property of a holiday let Sykes said we had to give them 24 hours to sort it out they tried the owner and couldn’t get hold of them or the cleaning company they said we doing everything they could for us I felt like going home it really ruined our holiday as always go to north wales Sykes said to book some where else to stay so we did one way to the other cottage we booked the cleaning company phoned me saying they on way to clean the property now and be done with in the hour I think the owner pays a bare minimum and one hour clean I’m I high standard lodge cleaner and no way a holiday let can be cleaned within one hour we lost first night there we arrived back in the morning it had been cleaned we had to a the whole day cleaning ourselves wash the bedding as black hairs all over it if it hadn’t had a washed dryer I would have gone home it was disgusting blood stains over the mattress and no protecter or pillow protectors which are badly stained we always take our own pillows when we go away .”

Thick in dust everywhere and the ornaments was . Can’t open the bedroom window the handle is broken it’s a fire hazard . Smelt of dog and someone been smoking in the there . It’s very tired and needs deep cleaning and some painting and tlc it’s very small no where in the kitchen to store our food . Good wifi. Bins full out the back and mouldy food in a bin outside in the back garden no clean instructions who and what dates and where the rubbish goes out . Dirty microwave and oven . The tv doesn’t work no tv aerial only can watch dvd’s . Black floors as cleaned the floors up and the wipes covered in black . Wood lice over the kitchen worktops and ants and wood lice over the floors .sykes did phone me up the next day I said I wanted a refund they said it’s up to the owner I asked them to ask the owner to phone me he did and he got Sykes to give me some money back which I have received. It totally ruined our holiday and couldn’t wait to get home didn’t dare unpack everything as the draws inside dirty and dusty. The throws on the sofa covered in stains .No blind in the kitchen window so neighbours behind could see inside when it’s dark and parking is either on the main road or if you lucky to get a spare in the car park . Sykes are normally good . This time it was total let down disappointment and disaster .

- Jessie, May 2024

Thank you for taking the time to review our property Ms Leach I am sorry you felt this way about your stay. We are currently reviewing every point raised. I agree the property was not cleaned when you arrived and there was a miscommunication which lead to this. Due to this inconvenience we offered you a partial refund. After our lengthy discussion about some of the above issues I thought this matter was resolved, especially as you requested to book the property again directly through me. Our property management company clean to a high standard but I think on this occasion they got off to a false start due to the miscommunication. We pay for a full clean, there is no duration given, it is until the clean meets the standard we expect. With regards to the issue you have highlighted. Please let me confirm what has been done. - a new mattress and pillow protectors have been ordered and will be replaced. These were not stained or damaged on our last visit 6 weeks ago. - there were no woodlice or ants at the property and we have not seen any evidence to suggest otherwise. - The TV is only advertised to be used with DVDs, we are however going to invest in a new smart TV. - the parking is advertised as on road parking - the oven and microwave have been checked and are not dirty. No photographs were provided to support this claim. - the throws have been checked and there are no stains evident. No photographs were provided to support this claim. These are also washed regularly. - the window was not broken on the previous visit. This has now been rectified. Once again we apologise for the inconvenience. After our discussion I thought the matter was resolved. Especially given your enquiry to stay again. I requested you contact me if you had any further issues and did not receive any further communication, so was shocked to receive this review. We want everyone to enjoy their stays. This property and venture is new to us and we are still learning. Property Owner

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Summary

One double bedroom
Bathroom with bath and shower over, basin, and WC
Open-plan living space with kitchen, dining area and sitting area with multi-fuel stove
Electric heating
Electric oven and hob, microwave, fridge, washer/dryer
Smart TV with DVD player, WiFi, selection of books, games and DVDs
Logs for the fire are available at the local shop
Bed linen and towels inc. in rent
Roadside parking available 50 yards from property (can park outside cottage to unload only)
Small rear gravelled area with bistro table and chairs
Two well-behaved dogs welcome (please bring own dog beds & towels)
Sorry, no smoking
Shop and pub 0.2 miles
Note: Rear gravelled area is enclosed but not completely secure
Note: Property is opposite a small, quiet local authority storage yard, which is well-kept with views extending towards the Moelwyn Mountains
Note: Shower is over a bath, however due to hot water tank capacity showers are only advisable
Note: Adults only, no children allowed (inc. infants)
Note: Check-in from 4pm and check-out by 10am

The property

Hen Aelwyd Yr Urd is a charming and romantic holiday cottage near Snowdonia National Park located in the heart of Blaenau Ffestiniog, Gwynedd.

This pet-friendly retreat features a woodburning stove, an open-plan layout perfect for couples looking to unwind and enjoy a peaceful getaway in this scenic corner of Wales.

As you step inside Hen Aelwyd Yr Urd, you will find a charming double bedroom, perfect for catching your rest after a day of exploring the nearby Snowdonia National Park.

The bathroom boasts an opulent bath with a shower over, basin, and WC, providing a relaxing space to unwind and refresh.

The open-plan living space features a well-equipped kitchen where you can prepare delicious meals, a dining area to enjoy them together, and a plush sitting area with a traditional woodburning stove, creating a warm and inviting ambiance throughout.

Explore the stunning surroundings of Hen Aelwyd Yr Urd, where you can discover the mesmerizing Cwmorthin Waterfall, experience the thrilling Zip World Llechwedd and explore the fascinating Llechwedd Slate Caverns.

Take a leisurely stroll to the picturesque Stwlan dam, visit the historic ruins of Tomen y Mur and Dolwyddelan Castle, or embark on a challenging hike up Glyder Fawr for breathtaking views.

For nature lovers, the Ceunant Llennyrch National Nature Reserve offers a peaceful sanctuary within the beautiful Snowdonia National Park.

With so much to see and do, your stay at Hen Aelwyd Yr Urd promises to be an unforgettable retreat in the heart of Gwynedd.

Note: This property has a Good Housekeeping bond of £150.

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About the location

LLAN FFESTINIOG

Blaenau Ffestiniog 4 miles; Porthmadog 9 miles; Betws-y-Coed 15 miles.

The old slate quarrying village of Llan Ffestiniog quietly rests close to the impressive Manod and Moelwyn Mountains, near the centre of Snowdonia National Park. Nearby Blaenau Ffestiniog, once the world's capital of slate quarrying and in the 19th century known as the 'City of Slate', offers a range of shops and pubs, whilst the surrounding area boasts a variety of things to see and do. Take a tour around Llechwedd Slate Cavern, enjoy a ride on the famous Ffestiniog Railway or simply take some time to admire the stunning mountainous views available from all aspects. With excellent walking, mountain biking and cycling, wonderful sandy beaches, great fishing, a wealth of delightful towns and villages scattered throughout the area, Zip World, Bounce Below and the beautiful Vale of Ffestiniog and Cynfal Waterfalls to the west, this lovely location has something for everyone, at any time of year!

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Llan Ffestiniog, North Wales & Snowdonia (Ref. 1131390)

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Features

Reviews & Ratings

“Great little cottage for a weeks get away with our husky.”

“Absolutely loved our stay at the cottage.”

“Perfect cottage for myself my wife and dog.”

“Me and my husband loved it very clean and cozy, it had everything we needed.”

“We had a great time and we were really pleased with our stay.”

Summary

The property

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About the location

LLAN FFESTINIOG