“I don't know where to start.”
The place with filthy, we had to clean it and re wash the bath towels and tea towels as they smelt fusty and dirty.
The kitchen contents were sparse and lacking basics such as a measuring jug.
What was present was tatty and old and needed replacing.
Skirting hanging off in kitchen, shower cubicle grout mouldy, bed awful and mattress had seen better days and gave me a bad back.
Everywhere was sticky, crumbs in the crevice of the dining table. We felt this property did not meet sykes advertising standards and we use you for your elite properties but this was definitely not one of them.
For the money we paid (nearly £900) we felt it was not up to any standard and definitely not representing the sykes star rating advertised online.
We are extremely disappointed with our stay and feel we have been ripped off and let down and we will not be returning to this property again.
We have booked various properties through you that have been beautiful such as little chestnut in muir of Ord, this was not a scratch on that and has the same rating?!?!