“The property is in a great location.”
Although parking is not available near the property you have to use the car park situated about a 10min walk at £6 a day and overnight which I think should be noted in the details for the property.
The property is damp, unfortunately we had quite a bad leak in the bathroom (which is situated downstairs) I thought initially from the shower however after I had contacted the owner she explained that it was a build up of silt in the pipes outside causing the water to come into the bathroom due to ...
Although parking is not available near the property you have to use the car park situated about a 10min walk at £6 a day and overnight which I think should be noted in the details for the property.
The property is damp, unfortunately we had quite a bad leak in the bathroom (which is situated downstairs) I thought initially from the shower however after I had contacted the owner she explained that it was a build up of silt in the pipes outside causing the water to come into the bathroom due to the amount of rain. Dont get me wrong the owner sorted the problem but because of the intense smell of damp in the property I believe it’s an ongoing issue and needs to be resolved. The amount of woodlice was disturbing not just a few on the floor but actually climbing the walls.
All the crockery had to be washed before use and the fridge/freezer needs some attention it’s completely frozen up. Washing machine is rusty inside so i opted not to use it. The cottage is lovely and well equipped it was the issues above that spoilt it for me.
Would I book again - no sorry! For the money I paid it did not meet my expectations nor did it meet the description advertised.
After 4 days of heavy rain unfortunately some silt had built up in the
outside down pipe and caused some water to ingress into the bathroom. After
you notified us my sister came straight away and drove for over an hour to
come and assist and sorted the problem, we had never had this issue before
and hope to never have this again. After keeping in touch with you after
this you advised that everything was ok and so I am surprised to see that
you feel that there were other issues which you have documented on here
which I could have sorted during your stay. We always encourage our guests
to advise us of any problems at the time so we can look into it. We have
always had good reviews as you can see previously and had many bookings
over the last couple of months with no complaint. With regards to parking
there is on street parking around the corner that is free of charge and
which all the guests use and is a short distance from the cottage.
Property Owner
