“Property was in a great location.”
Cleanliness was a problem and the property is in need of redecoration. The bare minimum was done by the cleaners of the property. Dirty bathroom and skirting boards. Duvet covers and towels were clean, however at the end of stay, we removed the duvet covers and duvets were heavily stained.
Good communication from the owners but we are unlikely to visit this property again.
Cleanliness was a problem and the property is in need of redecoration. The bare minimum was done by the cleaners of the property. Dirty bathroom and skirting boards. Duvet covers and towels were clean, however at the end of stay, we removed the duvet covers and duvets were heavily stained.
Good communication from the owners but we are unlikely to visit this property again.
Hi Lisa ,
Very sorry to read that you were dissatisfied with our property! I have spoken with our cleaners who are bemused by you remarks and are genuinely upset , they are a local mother and daughter team and we have never had any major complaints about them. Thankyou for the heads up on the actual duvets , I enquired and apparently there maybe some light marking to them , these are now being replaced , thankyou.
We do stay there and designed it with our comfort in mind which we are very happy with , sorry to hear you didn’t find our place comfortable, we are due the end of season for a damp proof check and re decorating but again I go there periodically to touch up and marks and cuffs on the walls. Our description and info sheet is very precise with all instructions for use of amenities full covered , I’m not sure what you feel was left unexplained! Thankyou again for your feedback all is welcome and slight adjustments will be made.
Nigel and Verna.
Property Owner