“As other reviewers have said, this is a wonderful property, spacious and with a great location and facilities for a large family party – almost like having a hotel to yourself.”
Having beach towels provided was an added bonus too. However, as has been indicated in previous reviews, it is in need of some TLC. A significant amount of crockery is chipped; on arrival the cafetiere was dirty (unwashed, containing tea bags!); aside from manuals and instructions there was no information about the property and locality per se, including about bin collections for example (from our previous bookings with Sykes this lack of local information is pretty much unheard of). Some of the feedback given by previous reviewers (such as the problem with the toaster) appeared not to have been acted upon. Finally, despite searching we were unable to find replacement dustbin liners or biodegradable bags for the food waste Judging by the condition of the outside feed waste container, we were not the first to have this problem. But, despite these points, which we hope are helpful and anticipate could be easily rectified, we had a great stay with Sykes once again!
Thank you for your feedback,
Apologies for the chipped crockery, this has been replaced, and we will leave a note for future guest to suggest that any chipped crockery to be left out so that we can replace it. The cafetiere should have been washed, and our cleaning team apologies for the oversight. There should be an information pack left in the dinning room, with details on doctors, local hospital, contact numbers, local restaurants, taxi's, and tourist attraction, and also a pack on all the appliances etc. This will be replaced as it appears to have gone missing. There should also be a laminated sheet in the kitchen with details on the recycling and bin collection.
Extra Bin Liners should have been left under the sink in the kitchen, moving forward the cleaning team will check to ensure they are there.
A new toaster has been purchased
Property Owner
