“On arrival the property smelled musty and damp and cold.”
We found the problem with the heating. The clock was an hour slow. After a couple of days the property was more comfortable. The kitchen equipment was rather minimal . Lacking a casserole dish, soup ladle and only very few kitchen knives. Some of the kitchen items were dusty so hadn't been washed for our tenancy. However the bed was really comfy and we sorted the heating without adjusting the clock and enjoyed our stay. It's an excellent central location
Thanks for the comments. The central heating was on continuous (48hours before arrival !)for which the summer time setting was not relevant ! However it is now corrected. We have now provided a casserole dish, soup ladle and more kitchen knives. We will check for dustiness of utensils ! Mrs FRH Property Owner