“Just returned from a stay here with family (5adults and 2children) and the house is beautiful.”
It’s well decorated and lots of lovely pieces of furniture add to the overall comfortable feel of the property. The beds are very comfortable and the fields and outlook are really pleasant. A few things to mention, it states there’s an open fire but we were only left 3 logs for 3 nights, no matches and logs locally were £12. Had I known that these were not provided I would have brought my own which are cheaper where I live. I didn’t find a hairdryer so take your own and the car charger is ...
It’s well decorated and lots of lovely pieces of furniture add to the overall comfortable feel of the property. The beds are very comfortable and the fields and outlook are really pleasant. A few things to mention, it states there’s an open fire but we were only left 3 logs for 3 nights, no matches and logs locally were £12. Had I known that these were not provided I would have brought my own which are cheaper where I live. I didn’t find a hairdryer so take your own and the car charger is not free- the listing doesn’t make this clear. Seating in the living room only seats 7 so if you do arrive with 11 guests as it accommodates, you won’t all fit into the living space with the TV but plenty of seating elsewhere in the house. I’d read a few reviews about the oven, I found it easy enough to use and the hob was great but I do think you’d struggle to cook a roast dinner for example with limited roasting dishes and it did take longer to cook than my fan oven at home so maybe could do with an upgrade soon. I took a lasagne I’d made at home and 30 mins later was still cold in the middle on 180 so it does take longer than you’d expect. We visited the beach, found a public footpath from Traeth to Red Wharf Bay which was an easy walk even for the kids (5 & 3) but pleasant and we had good weather. We also visited the local nature reserve which is great for younger visitors. Despite the smaller issues, it did not affect our stay as a family and we enjoyed the area and the overall comfort of the house.
We are delighted that you enjoyed the house. We are glad to hear that you appreciated all our efforts to provide guests with the most comfortable beds, nice furniture and interiors, children's areas, gardens, etc. We are of course concerned with any issues you may have had and will always attempt to put these right. However, regarding the logs left for the fire, it is logistically impossible to provide every family with enough logs for every day of the stay, how can we anticipate the number of logs a family might use? We have a clear explanation on the page in the house that the logs there are just to get you started and then you should get your own log supply according to your own needs.
Similarly with the hairdryer, holiday homes are self catering accommodations, not hotels. We had to comply with a list of provisions given to us by our agents Menai including everything we have to supply and the hairdryer was not part of that list.
Concerning the seating in the lounge, nobody has mentioned it in the last 2 years and we do show clear photos of this room on the web page, we have managed to fit the maximum number of seats into the room that the space allowed. There are as you say some other areas for sitting with lots of chairs and accent chairs dotted around the house and these can always be moved into the lounge by our guests if the need arises. There is also a second TV in another room which allows to split channel preferences by different age groups and rooms at the time.
Regarding the car charger, it does say clearly on our Menai web page that there is a small charge for its use which just covers the cost of using it. We think this is quite reasonable and follows the advice we were given when we set the charger up. There are very few houses that have gone to the trouble of fitting one of these.
Glad you found the oven easy, we have resisted putting in a more sophisticated oven as it just adds complications for our guests when they try to use it.
Most important of course we are glad you had a good time and that you all enjoyed your visit. We would love to welcome you again. Property Owner