“Considering that we had been notified of a later check in to allow for deeper house-cleaning to meet requirements for Covid-19, we were disappointed in the standards as there was evidence of fluff, bits of toy (not ours) and dirt behind/under the settees in the t.”
V. room, the rugs smell of dogs, there were dirty crock pots in the kitchen cupboards, and there was sand across the work surface in the utility room, even before we had unpacked.
We reported that the range wasn't burning very hot, indeed had a yellow flame and was sooting up saucepans; that the dining room rug had been left up the wall higher that the skirting board; and that there was water pouring out of the shower unit in the walk in shower. The latter was dealt with in that we were notified that a plumber was to come out....they didn't however turn up, so wasn't resolved during our stay. The rug we moved ourselves, as it was a trip hazard and had prevented the door closing.
The cottage is lovely and clearly a great location for family holidays. We will certainly look to book again. Many things you expect to work around when on holiday, because every property has its quirky features , but stating that the later check in time is to give housekeeping more time, is a massive inconvenience when it's not up to high standards that have previously been reported on reviews, and which were one consideration when choosing this property.
