“Disappointing to find no washing machine although listed,
Asked to mop floor but no clean pop or bucket available.”
We knew that a family cottage was near the property we rented but the reality is greater than the description given. There are three 'family cottages' and if the family were using all three, privacy would be compromised.
A few days in one of the family cottages was used by owners children and although we knew the cottages might be used the reality was disconcerting and made us feel a loss of privacy and isolation.
We value privacy and isolation on our holiday and because this may or may not be available at Both Arian we would not stay there again.
Firstly, we would like to apologise to these guests for any perceived inconvenience for our family staying in the nearby Boathouse.
Due to the Pandemic our grandsons planned travelling abroad had, for the 3rd time been cancelled.
Unusually for this time of year, they asked to be allowed to use our family holiday house.
We limited this to the Boathouse as it has completely separate accommodation in our 3-acre garden. The boys didn’t use the main lawn or any part of the garden fronting Borth Arian.
Our understanding is that they kept noise levels to a minimum, were at all times polite and respectful and stayed only 4 days.
The occasional possible use by family IS clearly mentioned in the particulars but once again we apologise to those guests- this has been an unusual and upsetting two summers! Owner relations