“Well equipped and the lounge and views were beautiful.”
There needs to be more information regarding the steps. There wasn't enough fuel for our 3 night stay, there was a small bin bag full of ice cubes in the freezer, which I thought was disgusting. When we stripped the bed there was stains on the mattress protector, not nice to see and not from us!!
There needs to be more information regarding the steps. There wasn't enough fuel for our 3 night stay, there was a small bin bag full of ice cubes in the freezer, which I thought was disgusting. When we stripped the bed there was stains on the mattress protector, not nice to see and not from us!!
Thank you for your feedback there is information about the steps on the booking platforms and a video on my website which shows access. Also the cottage is called Top Cottage which gives a clue.
I do not provide fuel for the log burner this must have been left by a previous guest so this was an add on for you. The fuel that it says I provide in the listing is the gas and electricity not wood for the log burner sorry you misunderstood the listing
As for the ice in the freezer this again was left by previous guests not really the end of the world but I do apologise for this
Any issues could have been raised with me during your stay you had my contact number.
Sorry about the stain on the mattress protector not sure when this happened ? I’ll have a word with house keeping.
Property Owner