“Saw it had a welsh name, Bwthin y mor, disappointed it had been changed to an English name, why!”
. It was decorated according to the welsh name. Tv wouldnt work so had to call ownwer who came immediately to show us how it worked. From him, we discovered that there was no BBC channels, and that there was a firestick so there were lots of other things. We had no idea about a firestick, everything we tried to watch seemed to need a sky card or a prime account so we were stuck with the freesat minus BBC programmes. In the summer this would not be a problem, in the winter it was. There should be info on how to use these things as well. We didn't know how to use the microwave/oven and avoided using it, again no instructions. Seating was uncomfortable, small and slouchy whereas I need something that would support my back. (bed was also uncomfortable but this is a personal preference). No instructions on recycling so we guessed at what went where. No bin in the kitchen. Shower has mould growing and is very poor. Took ages to get soap from my hair as the shower wasnt powerful enough. Bathroom generally needs some modernisation
Hi. We are disappointed and quite upset to see you discovered so many issues with our lovely cottage.
We are next door and would have happily assisted again with the TV if you had advised us that you were struggling.
Full and comprehensive instructions for the combi microwave oven are on top of the microwave itself (I just popped round to the cottage to check they were there and they are).
There is a kitchen bin underneath the sink.
The blue recycling bins outside are clearly marked "paper / plastic & cans / glass".
Sofas and beds are personal preference as you state.
We take your point regarding the shower, it has been a long season with back to back guests as the cottage is very popular and we are aware that the shower needs re-grouting, which we will attend to. The bathroom and shower are cleaned thoroughly after each set of guests leave, so certainly no "mould is growing".
"Happy Landing" is the business name we inherited when we bought the property, it refers to the history of the RAF base at Llanbedr... the cottage is legally registered with the Welsh name.
We are sorry that you found no positives from your stay here with us, as we have received nothing but excellent feedback all season.
Property Owner