“Hi
Just a few comments we hope will be helpful.”
Good points:
Great location, Effective double glazing/quiet and warm house. Comfortable beds.
Not so good:
Shower downstairs not working-just one jet, like a hose.
No bins in bedrooms. No mirrors near plugs for hair drying, no big mirror at all.
Bedding worn and mismatching pillow cases etc. Towels old.
Dirty cutlery and crockery-not checked before put away?
Insufficient stuff (one piece of cardboard ) to start fire-no tongs to move logs when hot-which also were possibly damp as never really got going despite half a pack of fire lighters.
Sofas 'tired' uncomfortable, broken lampshade.
Could do with more local/up to date information-ie bus to Snowdon info etc.
Thank you for sharing your detailed feedback – we really appreciate the time you’ve taken to highlight both the positives and areas for improvement. We’re pleased to hear you enjoyed the location, the quiet and warmth of the house, and found the beds comfortable.
We’re sorry to learn about the issues you encountered, including the shower, bedding, towels, and some of the equipment and furnishings. Your comments are extremely valuable, and we’ve already scheduled an urgent review of these items with our maintenance and housekeeping teams.
Your feedback helps us make meaningful improvements, and we hope to have the opportunity to welcome you back for a much better experience in the future.
Property Owner