“Our week's stay was our 2nd visit to Achipur.”
We first stayed in July 2021. We fell in love with Borth Y Gest on our first visit and although we found a few issues with the property then, we were hoping that these would have been resolved for our 2nd visit. Unfortunately, they hadn't been resolved. The property is lovely and situated in a fabulous peaceful location, but the issues we found again did let it down. The downstairs wet room really lets the property down and in my opinion is in need of a refurb. A lot of the grouting in the shower area has a lot of black mould still, and the toilet roll holder is in a dreadful state and should be replaced. Also, the glazed door is not appropriate for a bathroom that is entered from the kitchen. The lounge still has a strong dog odour, so much so, I had to purchase a plug in air freshener again. And there was still quite a lot of stains on the furniture and cushions. The tumble dryer was very dirty and full of fluff and the dishwasher was missing the flap where the dishwashing tablet goes. The bedrooms are lovely with very comfortable beds but unfortunately all the pillows are of a very poor quality and need replacing. None of them had pillow protectors on them and as a result many of them are stained too! There also needs to be more basic items in the property for guests to use. There weren't any teabags or sugar, and very small amounts of salt and pepper etc available. There was only a few sheets of kitchen paper left on the roll and very little soap available. It is such a shame that this property has these issues. If they were resolved we would definitely be back year on year but as it stands we won't stay again. We shall find another property in Borth Y Gest for a holiday
We love Borth y Gest and want our guests to enjoy their stay in our much loved family holiday home. The cleaning points mentioned have been followed up with the housekeeping team and, although not actually required, new protectors purchased for all mattresses and pillows. The downstairs wetroom door is glazed with the usual opaque bathroom glass, so not transparent, following earlier feedback a better lock was fitted to the door and we are considering fitting a different door in the quiet season. Property Owner