“We were disappointed with our holiday.”
We were told to enjoy complimentary tea, coffee, biscuits & milk there was none! There wasn't a facility to charge my toothbrush. The garden/ patio area was unkempt. The pillows on the bed were as flat as pancakes. I don't understand why we have to bring our own tea towels as well as towels, COVID has long gone. There was nowhere to buy a newspaper & milk as stated in the write up.
Thanks for your feedback Elaine, we’re sorry that you were disappointed with your holiday. I do wish that you had contacted us while you were there, which would’ve given us the opportunity to address most of your issues:-
1) Apologies for the tea, coffee, milk, biscuits and tea towels, which will have been an oversight by the housekeeper.
2) There is a 2 pin adapter for shavers/electric toothbrushes in the main bedroom drawers.
3) I will ask the gardener to look at the patio.
4) The pillows are fairly new but I will check them, there are 2 per person with extra pillows available as required.
5) Apologies, the property description on the website is out of date, as the nearby cafe no longer sells milk and newspapers (nearest shop is 1 mile away). I will get the description updated. Property Owner