“Firstly I would like to say that every time that I called Menaiholidays I was very pleased with the people I spoke to.”
I have stayed in many houses in the last few years but was very disappointed with this house, I asked if it would be possible to arrive a little earlier as we were coming a long way with a new baby but was told no even though there was no one in the house the week before.
On arrival at the house there was quite a few cobwebs and some of the sink overflow holes were dirty, we tried to vacuum but it wouldn’t pick up!!!
After a long trip the last thing we wanted to do was to go shopping for the ...
I have stayed in many houses in the last few years but was very disappointed with this house, I asked if it would be possible to arrive a little earlier as we were coming a long way with a new baby but was told no even though there was no one in the house the week before.
On arrival at the house there was quite a few cobwebs and some of the sink overflow holes were dirty, we tried to vacuum but it wouldn’t pick up!!!
After a long trip the last thing we wanted to do was to go shopping for the basics but there was next to nothing in the house (one black bag , a couple of dishwasher tablets )
On the whole I was very disappointed for my guests and myself, would use Manaiholidays again but wouldn’t return to Gweld y Mor.
Thank you for leaving this feedback as it is the first we have heard of any of these issues. We will be following this up with the agent as this is a pure lack of communication from them to us.
We would of course been able to discuss your arrival time, but I didn't receive this request.
Again we would have been more than willing to address any cleanliness issues if we had known about them, I can only apologise to you and your guests for this. Thank you for bringing this to our attention about the vacuum, this will be looked into.
Thanks for your feedback, all issues will be addressed and will make sure no other guests experience this.
Property Owner