“This was my third time spending a week here and I love this apartment, but unfortunately, I can't recommend booking here at this time.”
The apartment needs a thorough cleaning, and many things need to be repaired, replaced, and put in order. When I arrived, I had to spend hours cleaning to get the apartment up to a reasonable standard. I couldn't do anything about the broken drain, dirty windows, incomplete kitchen, uncomfortable sofa, or musty towels. The offer of a full refund upon departure was nice, but useless in high season. Sykes didn't respond to my follow-up questions and my counter-offer of a 50% refund, and the landlord showed no interest in the outcome. It also makes me refrain from booking with Sykes for the time being. I give it one star for the convenient parking, the fantastic location, and lovely Conwy.