“The cottage was very cosy and the bed was very comfortable, the bathroom was also lovely with a nice shower.”
Unfortunately these positives were counteracted by a number of negatives. The main one being that on the pictures of the cottage there is a picture of a small garden, when you arrive at the cottage there is a notice informing you that this garden doesn't belong to the cottage. This is very misleading, especially for a cottage that is listed as pet friendly and this picture should be removed from the advert. I would perhaps expect a prerequisite of being listed as pet friendly, would be somewhere ...
Unfortunately these positives were counteracted by a number of negatives. The main one being that on the pictures of the cottage there is a picture of a small garden, when you arrive at the cottage there is a notice informing you that this garden doesn't belong to the cottage. This is very misleading, especially for a cottage that is listed as pet friendly and this picture should be removed from the advert. I would perhaps expect a prerequisite of being listed as pet friendly, would be somewhere for your dog to go outside, but there was nowhere to the front or rear of the property.
We also found a dog toy from a previous tenant under the Tv cabinet, I would expect a higher level of cleanliness. In the bathroom the window frame was filthy.
The window in the kitchen wouldn't open and because the cottage is small, even making toast set the smoke alarm off.
I will appreciate these might sound like we had an unpleasant stay, this wasn't the case at all but I feel they are legitimate points, that if addressed would enhance the cottage and for future holidaymakers.
