“First the good points; nicely situated near park, nicely decorated, has parking (though could do with some tarmac putting down), and freesat available was handy.”
Now the bad points; not clean! Upstairs had obviously not been hoovered (and no hoover provided), though bedding was clean. Downstairs was the worst. We had to sweep the floor 5 minutes after arrival, leaving it in one corner of the room as no dustpan provided, crisps from previous occupants still on floor and just under settee, dirty hand towel in bathroom, long hair in freezer drawer, dirty cuttlery, thick dust on skirting boards - it was quite gross. However, bathrooms were nice and clean, which was surprising due to the state of the rest of it. Seemed like the cleaner had given up after changing the beds and cleaning the bathrooms! Would have been perfect if only it had been completely clean.
Thank you very much for your feedback.
We are sorry for the issues you experienced, please be assured this is not the normal expectation we have for our guests as previous feedback shows.
Be assured all issues will be addressed and resolved and hope we will welcome you again.
Many thanks
Property Owner