“Tyny berth 17 to 24th August
Nice cottage, been mistreated by others I think over the seasons, spoilt our break considerably.”
Really nice views and a lovely cottage. But very disappointed with our stay. Not acutely listed in Sykes.
Open fire is a gas fire, Near main road is actually directly on a 40mph road, Parking is tight when you dodge the traffic, Grass area is ok but we did not feel safe letting our dog out unattended just incase, due to the proximity to the main road.
Cosy rooms and clean fresh bed linen, reasonably clean, but don’t look on top of the wardrobes, full of dust. Careful if you have dust allergies as I do.
Kitchen is well fitted but has been misused by a few families as mentioned, only 2 pint glasses in the whole house, and 1 wine glass etc, oven hob button comes off so be careful and put it back on.
Warning, the gas fire in the living room does not light, don’t bother. Tried for two days, listed as open fire, but gas fire fitted, several cold nights later found out central heating is controlled via a smart hub.
Worked great when we realised this was the case as we spend several cold nights with the heating not on.
The white box was on the top mantel under the tv. In the warmest room. thus no heating switched on. When we moved it to the bottom of the mantelpiece heating actually worked.
Bins were full when we arrived on Saturday 17th. Limited room for any rubbish. Manual says they get collected on Friday, actually it was collected on Tuesday. So make sure you leave the bins out. Just be careful of the wind blowing the bins into the road though, one of ours went walkies into the main road with the wind, we are aware this can’t be controlled but knowing when to actually put them out would be great. Two different days listed in the house guide, which did not match when they were actually collected.
Hot tub lid, was broken before we arrived by a previous families children dancing on the lid, This made the hot tub really hard to use as it was in two pieces, This although an inconvenience, did not stop use of the actual hot tub, when it was working for the 2 days it worked.
Note when it was actually working 1.5 of the 3 powered jet system , the buttons were working just no pressure and or jets. seams a constant theme looking at other reviews of the hot tub breaking 2ish days into the stay.
As mentioned our stay, the hot tub broke on the 2nd day anyway, by tripping the electrics. Not to be used for the remaining week, we only got to use it 2 out of 7 possible days.
As the hot tub has not been able to be used all week, this has Considerably put a dampener on the cottage and hot tub experience, one of the main reason for booking this actual cottage.
Very disappointing. And has considerably spoilt our family holiday.
House manual was, is written very hostile and not really a warm welcome.
For instance the shower was blocked when we arrived, and I ended up on all fours on our first night fixing and making it usable. Ended up removing a piece of plastic from the sump by poking fingers into the hole.
Not hair like the instruction book seams to suggest. Plus Water pools in the corner by the door and you have to stop showering to ensure the water flow does not flow over the edge.
Sykes description needs to state its on a main road and difficult to pull in and out of a blind corner on an 40mph road makes it interesting.
The actual drive, although it does fit two parked cars, you cannot turn or manoeuvre. you need two very small cars, with two very skilled drivers for this.
Owner although responsive on texts had to be chased for updates and to this date no response as to when hot tub will be fixed. Writing this on our last night, so it’s the next family’s issue now.
Good luck
We won’t be back to this cottage,
Anglesey still has hidden treasures to be seen, so we might book an alternative cottage next time.
Dear Guest,
Thank you for your feedback and for taking the time to meet with us in person during your stay in August. We appreciate your input as it helps us maintain and improve our property.
We strive to address issues promptly and take full responsibility when things are not up to standard. Regarding the hot tub, we acknowledge there was a fault with the pump, which we arranged to be repaired by an engineer. Unfortunately, a previous guest had allowed children to jump on and sunbathe on the lid, causing damage beyond repair. We immediately ordered a new lid upon receiving this report, but regrettably, it did not arrive in time for your stay. We're pleased to inform you that a new lid has since been installed.
We empty and refill the hot tub weekly, with this service included in the cost of the rental. Given recent experiences, we are considering making the hot tub an optional extra in the future to ensure its proper maintenance and use.
During our meeting, you mentioned finding the property "very cosy," which we were glad to hear. We understand your disappointment regarding the hot tub lid situation. Regarding access, we regularly accommodate larger vehicles such as pickup trucks and 4x4s & estates simultaneously and without issue. For future guests with larger vehicles, we recommend reversing into the driveway for easier maneuvering.
As with any older building, routine and preventive maintenance is an ongoing process. We continuously address any necessary work to keep the property in good condition. We have noted all your comments and will use them to guide our improvement efforts.
We look forward to welcoming future guests and receiving more positive feedback as we continue to enhance our property and services.
Thank you again for your valuable input.
Sincerely,
Neil Houlihan 07760391536
Property Owner
