“First impressions good location good also view.”
Kitchen lacks cooking utensils, chipped casserole dish , fridge had a broken door shelf , fridge and freezer too small.
Bathroom excellent shower
Bedding pour quality duvet dirty and shabby
Front and back garden overgrown plants
Patio area untidy
Overall we enjoyed Anglesey and Sea view location
Sea view requires some attention for a more comfortable stay
Kitchen lacks cooking utensils, chipped casserole dish , fridge had a broken door shelf , fridge and freezer too small.
Bathroom excellent shower
Bedding pour quality duvet dirty and shabby
Front and back garden overgrown plants
Patio area untidy
Overall we enjoyed Anglesey and Sea view location
Sea view requires some attention for a more comfortable stay
Dear Guests
Thank you for taking the time to leave your feedback. We’re pleased that you enjoyed Sea View’s location, the views and the bathroom, and that overall you enjoyed your time on Anglesey.
Following your comments, I have personally visited the cottage and checked the points you raised. The kitchen is fully equipped with cooking utensils and equipment for guests, and everything is in place. Thank you for bringing the chipped casserole dish to our attention - this has now been replaced.
The cottage has a standard integrated under-counter larder fridge with an ice box, which we feel are appropriate for a holiday cottage of this size.
With regard to the broken fridge door shelf, this was not damaged prior to your stay and was unfortunately found to have been broken during your visit. Menai Holiday Cottages will be contacting you separately regarding this.
I was also concerned to read your comments about the quality of the bedding. The bedding provided at Sea View is from Dorma and John Lewis, brands we have specifically chosen for their quality and comfort, so I was disappointed that it did not meet your expectations. We will, of course, check any individual items showing signs of wear and replace them where necessary.
Gardens can grow quickly at this time of year. We’ve trimmed back recently, but if anything feels off during a stay, its best to contact us straight away, and that way we can put it right while you carry on enjoying your holiday.
We do appreciate constructive feedback, as it allows us to address anything that genuinely needs attention. Thank you again for staying at Sea View, and we’re pleased that you enjoyed the location and your visit to Anglesey.
Best wishes
Helen
Property Owner