“Would have been a 4.”
5 star but you can't give that. Lovely accommodation which is clean and spacious. Missing those extra touches such as a tea towels for the kitchen, hand towel for bathroom and soap for sinks. These are all things I've never had to bring before which we had to rush out to buy which wasn't great. Apart from that I would recommend.
5 star but you can't give that. Lovely accommodation which is clean and spacious. Missing those extra touches such as a tea towels for the kitchen, hand towel for bathroom and soap for sinks. These are all things I've never had to bring before which we had to rush out to buy which wasn't great. Apart from that I would recommend.
Thank you for your review and for your kind comments about the cleanliness, comfort, and space at Black Rock Gem — we’re really pleased you enjoyed your stay overall.
We were sorry to read your comments regarding missing items. Soap is normally provided at the property, and tea towels are routinely supplied as part of our standard setup. However, we do appreciate that if anything was overlooked or not easily visible on arrival, this can be frustrating, and we’re sorry for any inconvenience caused.
We always encourage guests to contact us during their stay if anything appears to be missing, as we’re more than happy to resolve issues straight away. Thank you again for your feedback and for recommending the property.
Kind regards,
Aleisha
Property Owner