“No welcome pack with information at all.”
Not bin cleaned dirty patio doors and shelves, stained carpets in bedrooms. Shredded lining on back of curtains on side patio door. Chair neerest windows is dameged on the arm n small hole overall tired and uncomfy. Had to was dishes etc b4 using them. Beds were so bouncy you almost bounce off by just sitting on them. TV turns off why watching sometimes sky box was temperamental. No WiFi no bin scrubbed off. Small blood stain on double bed sheet and didn't fit bed forever coming off. No access to the room for mop brush etc it's locked the hoover over heats every few seconds n sits what you picked up back out. airfryer didn't use as was grubby. No access to skylight window to help circulate air. No access to cushions for outside furniture so was not able use. Caravan would be lovely if it was cleaned properly and a bit of tlc maybe replacing few things to. Bins were full not emptied. I have a number of health issues. And disabled so it was meant to be a rellaaxing holidaythhe 1st in the last few years. The sight is not fantastic wouldn't use the bars or clubs to many drunken Idiots. Security very poor, and mainly at nigh ht not a very secure sight at all. We left a list in the caravan of our findings. I've stayed in older vans in past that was more worth the just under 600 we paid. Was going book again next year but gone with haven instead. Disappointing.
Thank you for your feedback, and we're very sorry to hear about the issues you experienced during your stay. We always want our guests to have a comfortable and enjoyable break. Had we been made aware of these concerns at the time, we would have been more than happy to send our team round immediately to put things right for you. We will be reviewing everything you've mentioned and we appreciate you taking the time to let us know.
Property Owner
