“7 day holiday in Caravan B8,
Never again!”
Totally embellished listing
Biscuits crumbs and badly stained double mattress,
No welcoming information regarding entertainment, wifi Pass code etc etc
No entertainment passes given,waited 5 days to get them
No Wifi pass code given, asked several times for the wifi code and never received it.
The Smart Tv was just a TV because we had no WIFI.
Towels as promised in the listing were thrown on the floor 3 days after we arrived
The constant messages to and from Sykes and the owner were totally futile
A Very Aggressive cleaner shouted at me on the day we were leaving because I stupidly wanted to thoughly clean the caravan before we left and I went over the 10:00 dead line by 10 minutes. I left it cleaner than when I arrived I have photos to prove this.
The holiday was for my special needs daughters birthday. My daughter relies on her laptop for educational and recreational reasons, not having Wifi was extremely disstressing for her.
Not having passes for her birthday was also very upsetting.
I called the owner and she explained that she and her husband worked full time, they have two children and live over 2 hrs away. The owner told me that the week I paid ‘hundreds’ of pounds’ to stay in her caravan was very stressful and distressing for her because it was a new listing and several misstakes were made, she then had the audacity to tell me to inform Sykes of all of the problems so the next people staying wouldn't experience what we had too, unbelievable!!
Seagulls are rife on the site so its not surprising that the grass, paths, car lanes and caravans are covered in seagull
Thank you for your feedback and apologies if anything did not meet your expectations, including on arrival, moving forward we will provide bedding to ensure this doesn't happen again. Due to the issue with the bedding we gave you a complimentary two night addition to your holiday so that you had 9 nights not 7. We have also changed the cleaner and moving forward will provide bedding to ensure this doesn't happen again. The wifi is provided by the park and is outside our control, apologies We have not had any complaints since. so it may have been an isolated incident and we are sorry if this impacted your stay.
Property Owner
Summary
- Single storey
- Three bedrooms: 1 x double, 2 x twin, 1 x sofa bed
- Shower room with walk-in shower, basin and WC
- Cloakroom with basin and WC
- Open plan living space with kitchen, dining and sitting area
- Gas central heating
- Gas double oven and hob, fridge/freezer, microwave, dishwasher, kettle, toaster and a Smart TV with WiFi
- Fuel, power, bed linens and towels inc. in rent
- Designated parking place for 2 cars
- On-site swimming pool (facilities are an additional cost)
- Two well-behaved pets are welcome
- Sorry, no smoking
- Shop and pub 0.1 miles, beach 0.8 miles
- Note: There are steps up to the property
- Note: Sofa provides space to sleep eight in total
- Please note: The on-site facilities will be closed between October 31st and March 1st.
The property
Caravan B8 is a welcoming caravan nestled in Towyn in Conwy, this pet-friendly haven features dishwasher, Smart TV and access to an on-site swimming pool.
Rhyl 3.3 miles; Prestatyn 7.2 miles; Conwy 13.3 miles; Llandudno 15.4 miles
Note: This property has a Good Housekeeping bond of £350.
View on map
About the location
TOWYN
Rhyl 2.4 miles; Prestatyn 6.4 miles; Conwy 15.7 miles; Llandudno 15.8 miles
Towyn is a popular seaside resort residing in Conwy, in between the neighbouring coastal towns of Rhyl and Llandudno. This bustling town is home to a sandy beach which stretches for miles alongside Victorian arcades, classic fish and chip shops, and local pubs and shops. Popular attractions in the town include The Tir Prince Leisure Park, a thrilling amusement park boasting the North West’s leading Harness Raceway, the largest outdoor weekly market in North Wales, and a range of rides for all the family, there's also Knightly's Fun Park, a family-friendly attraction with a funfair with a vibrant bar and restaurant. A short drive away is the Clwydian Mountain Range, several rolling hills based in north east Wales, running from Llandegla in the south to Prestatyn in the north, and the highest point Moel Famau, a very popular Christmas and New Years walking destination. Llandudno is further afield in Conwy, home to a traditional pier, cable car station, underground tours of ancient mines, and a fun promenade. Towyn is the perfect spot for a family seaside holiday in North Wales.
Bed linens and towels provided at the property.
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas
