“This was the most disappointing rental we have had through Sykes, there are significant shortcomings and misrepresentations as regards the facilities and features of this property.”
The pictures of the lounge show a range of comfortable seating, two couches and an armchair, this is still showing in the current advert for the property, this is not the case, there is only one corner unit that is not suitable for the number of occupants advertised. There were five in our party and in order to sit in the evening we had to bring in furniture from the garden which was far from comfortable. There is a dining table but only four chairs ! No placemats so you have to put a hot plate on to the wooden table or use a magazine to protect the surface.
The master bedroom has no bedside table or bedside lighting meaning you cannot read in bed or have a drink by the bed, not acceptable ! Anything electrical such as phone charger has to go on the floor, My wife and I both wear glasses these too had to go on the floor or on the dresser at the foot of the bed which is not acceptable when you need to get up in the night.
The en-suite loo is so far into the slope of the roof it is impossible for any man of average height to use this standing up. If more than one shower is in use then the pressure is too low and the water comes out in a trickle.
The kitchen is woefully under resourced, the absolute bare minimum of utensils, no serving spoons, not even a fish slice to get your eggs out of the frying pan, a potato masher would have been handy. No coffee maker or even a cafetiere also no tea pot which means every hot drink has to be made in a mug and as there are only six mugs you have to wash up after every brew. washing up is a constant feature as there are so few knives forks and spoons ! No jugs, no roasting dish, if you like to cook which many people do when on holiday, bring your own equipment! The TV in the kitchen is broken, not that we would have watched it as half the seating has its back to it.
No welcome pack of information and this is the first Sykes property we have booked that had no welcome basket, not even a bottle of milk!
It would have been nice to know as we brought our dog, that the beach which is a ten minute walk down hill but a mountain climb back up is not dog friendly in peak times ! The beach is very tidal and most afternoons all of the local beaches are underwater, again would have been good to know. It should be pointed out that the walk back from the beach is up a steep hill and may not be suitable for all.
We paid around £1500 for this week and expected so much more for the price. This was our main holiday and we thought we had splashed out on a bit of luxury we were so so wrong !
Thank you for completing the feedback form. We have taken your comments on board and are now arranging for additional seating in the lounge and dining room. The TV in the kitchen is being replaced and we apologize for the issues with the screen.We do provide all our guests with tea, coffee,milk and sugar on arrival. I am sorry but the beach issues are beyond our control.
Property Owner
