“Great flat.”
.. however, it's on the main road, opposite the train tracks, so expect a lot of noise. There's no free parking at all close to the apartment, the owner might let you use the parking space to the downstairs flat if not in use. A few issues with my stay: only one toilet roll left for a 12-day stay; no washing up liquid at all; the inside of the windows were filthy, and I had to clean then; the 'double' bed is actually only Queen size; the bed on my stay smelt of stale vomit, it took a whole can of Febreze, over several days, to remove the smell; the mattress springs are fine for a few days, uncomfortable for any longer; there is air trapped in the central heating pipes that can be a little noisy; the LG TV is subject to continual buffering on BBC & ITV and only 40% of Freeview channels are available despite my retuning; the overhead shower fed an odd rusty brown coloured water; the handheld shower attachment didn't work at all.
Hi Iain
Thank you for your review, I’m very confused with your public review compared to the personal emails you sent directly to me complimenting the apartment and looking to extend your stay and with selected multiple dates throughout the year, if I experienced what you publicly said I would’ve left the apartment immediately or at least raised the issues not try to extend and make multiple future bookings.
I believe your public & negative false review was on the back of me been unable to extend your stay free of charge, I also received reports you are very rude to members of the staff on the phone when you found out you were gonna have to pay for additional nights, despite me discounting as much as possible.
Also when the Maintance man went to the Property just before Christmas to give you Christmas gifts and cards add local wine You were very aggressive towards him and he was very upset from your rude manner and aggressive attitude.
Going back to your public review which I believe you’ve had to edited on several occasions due to false comments I am still confused to what you said to me during your stay for example and i quote
Can I just say it's been a pleasure to stay at Port Apartment 2, unqoute -
you then attempted to book at least 25 nights in Feb/ march/ April - also saying summer holidays booking was likely
from another conversation
quote
‘ i actually love Apartment 2, it is absolutely ideal for me and happily wanted to stay later in February, March/April and even likely the six-week summer holiday
unquote
its disappointing I have to spend time trying to show that a guest has given a false and inaccurate public review, bizarrely, for no reason that we can think of other than we didn’t give you two free nights, which you’re perfectly entitled to be unhappy about and perfectly in your rights to leave a review explaining how disappointed you were about that part, but instead go out your way and deliberately write a negative & false review.
Property Owner
