“The property was sufficient, but didn't live up to our expectations.”
To say that COVID regulations are still very stringent in Wales, the property was not thoroughly cleaned. There was thick dust under the sofas (which could easily be moved to vac) and items left in drawers. This didn't give us a lot of confidence that the property had been cleaned to a sufficient level. The garden was uncared for and the grass needed mowing. Several tiles were loose on the patio
The road to access the property is very narrow. We managed it, but if you have a big car you may struggle.
The location is great though and the views and stunning. Plenty of space for 6 people. Could just do with a bit of TLC and a refresh
Thank you for you feedback. We were pleased to hear that you enjoyed the location and views, but saddened to hear our lovely home did not live up to your expectations. Our housekeeper fogs the property before your arrival for your protection, which can sometimes leave a residue. We try to provide all the utensils you may need in the kitchen drawers for cooking and they will have been washed prior to your arrival. There should not be anything in any other drawers within the property, but we will ask our housekeeper to check. A gardener tends to the garden every 2 weeks, but due to lock down restraints during Covid, we are still trying to catch up, but it's still a beautiful usable garden, and the grass is cut when the weather has permitted it to be cut. Photos of the loose tiles would have been useful, along with photos of the dust under the couch sent to us on your arrival, as we would have instructed the housekeeper to call back and clean it for you. The access to the property is detailed in the literature, which should be read before arrival in preparation for your stay, along with other important information.
Property Owner