“This was our third time using Sykes (with a fourth already booked for 2021) and we have had to select Failed to Meet Expectations on this occasion due to the poor levels of cleanliness.”
Besides the numerous cobwebs, the floors had not been properly cleaned as food, dust, and hairs were found around the furniture, and the sitting room curtains were also considerably dusty which transferred to our clothing when drawing and opening. The cutlery drawer displayed grease from previous use. This was made all the more frustrating given our check-in time was amended in order to supposedly facilitate a deep clean service.The upstairs bathroom however was cleaned to a high standard which would have been appreciated throughout.
