Ty'n Ffridd

The house looked lovely when you walked in.

Once settled and putting our stuff away, we noticed cobwebs and flies on window ledge. No wardrobes or anywhere to hang clothes, the only one is in the main bedroom, we stayed for a week and had to leave clothes in the suitcase. Not enough bathroom towels. No cleaning products to wipe anything down or a mop for spillages when staying for a week I like to keep it clean. Cooker hob was dirty Freezer was frozen up and had broken draws. Tele in front room was a nightmare to get on, half the time we couldn't use it. Cooking essentials very poor for utensils. You can wash your clothes which is very much appreciated but no washing line or airer to put them on, I don't put all my clothes in a dryer. Need locks on bathroom doors. Light coming through the bedroom window is awful at night need better blinds. Need curtain or blind on back door as it's all glass, if someone is in the house next door you can see right in. Tried to contact owner, phone wouldn't connect, sent a text no reply.

We had a lovely Easter break at this wonderful modern cottage.

Ideal home in the middle of a few towns so was easy to get to different places. The only negative thing I would say is that the boiler in the main bedroom was abit noisy when you are trying to sleep at night but other than that it was perfect!

I feel like this property has a lot of potential but our stay was disappointing to say the least.

We booked for 5 adults, when we arrived at the property, it hadn't been cleaned from the previous party that had stayed. The beds were slept in, the bathroom was used, there were dead insects on the carpet, kitchen bin wasn't emptied, used coffee mugs on the table, used towels etc. When we notified the owner, he said he would send the cleaner round in 1 hour and apologised. Something about the previous party having to stay an additional night due to car breaking down but this didn't explain why the property wasn't refreshed for our stay. He offered his second property which he said would cater to 2 adults and 2 children but we said there were 5 adults as per the booking information. We ended up having to leave our stuff, go out for dinner and the cleaner had come whilst we'd been away. Even still, the dead bugs remained on the carpet, woodlice walking around and I would advise, if you need the baby cot, there were a lot of dead flies in there before and after the cleaner had been. The property was rather disappointing but this is due to the way it wasn't cleaned properly and the woodlice problem. The second bathroom only has a bathtub so if you're used to showering, you'll be waiting a while if there are loads of you. The mattresses on all of the beds are of poor quality, you sink straight through. The property is on the main road so if you're okay with noise when you sleep, then this shouldn't be a problem but otherwise it was very loud throughout the night. As mentioned, the property itself has a lot of potential but the cleanliness was very poor. Given check in was at 3 and we arrived at 6:15, we were all disappointed with the lack of preparedness for our arrival.