“Nice stay thank you.”
Initially very noisy in the street outside due to not double glazed windows on Friday night but much better other nights. Heaters did not work in main bedroom and hallway but owner dropped off a plug in heater which was great. Some mould in shower floor cubicle was a bit off putting but all rooms were large and spacious, great tv with free view, washer, dishwasher and microwave. Would have been really helpful to have had a clothes aider as there was nowhere to dry clothes. Beds were very comfortable and apartment very convenient for town although whilst we were there, parking was a major problem every time we went out, there was no free parking in any local streets. This could have been as it was bank holiday weekend whilst we were there but meant driving round and round for 30 mins and then walking 10 mins back to flat with shopping etc. which was very annoying. One day we couldn’t find anywhere at all and ending up parking and paying on the car park opposite the museum as that was the nearest! We didn’t like the fact that anyone could access our stairwell from the ice cream shop and all the junk in the hallway and found the stairs quite greasy and dirty although I believe these are being done up soon. However the flat itself was very nice and modern and we had a comfortable and relaxing stay and enjoyed the complimentary bottle of wine! Will recommend to others especially if they don’t have a car as would be excellent for them.
Many thanks for your feedback and I am very glad you enjoyed your stay.
We have checked the heaters in the bedroom and hall and no faults were found. The mould in the shower is unacceptable and the professional cleaners we employ have been taken to task over this! Free 24hr on street parking is available within 200 metres of the property and on adjacent streets (subject to availability). The stairwell is only available for access to the half landing toilet for Ice Cream Parlour staff. Once the Ice Cream Parlour shuts the stairwell is 100% secure.
For the 2024 season we should have replaced the washing machine with a washer drier, had the lounge fitted with secondary glazing (grade II listing) and replaced the carpet throughout in the stairwell.
Feedback is always welcome and helps us improve our offering to our guests.
Property Owner