“On arrival, we looked around the property and quickly realised it was an attractive and beautifully maintained place.”
While exploring, we noticed a locked internal door but didn’t think much of it. However, within an hour, we heard loud voices coming from the other side of the door. It became clear that the internal door was connected to another property occupied by a group of guests.
As the evening progressed, the voices grew louder and eventually escalated into a full-blown argument that lasted over an hour. Things finally quieted down around 11 p.m., and we went to bed.
The following day was relatively peaceful until around 11 a.m., when the loud voices returned. We went out for the day, hoping for a quieter evening, but unfortunately, when we returned at 5 p.m., the noise was even worse. Music started at 6 p.m. and continued to get louder. By 9 p.m., I was at my wits’ end and my wife was in tears. I went round to ask them to turn it down. One of the guests apologised and said some of them would be leaving the next day.
However, once I returned to our property, the music resumed. I went back and knocked loudly on their door, but they refused to answer. Eventually, the music stopped around 11 p.m.
I had been messaging Sykes throughout this ordeal and was very dissatisfied with their responses. Although the guests were quieter by Wednesday, the damage had already been done — the holiday was ruined.
My wife, who is disabled and suffers from a chronic mental health condition, was extremely traumatised by the experience. We had no choice but to leave a day early on Thursday due to everything that had happened.
- Anthony, September 2025