“Haddef is a lovely cottage, well equipped and was absolutely spotless.”
It's in a quiet street in Nefyn well placed to explore Llyn and beyond. Easy to check in and out and good communication from the owner. The shower was powerful, the bed very comfortable and some thoughtful extras provided. We were unlucky as the hot tub was not working throughout our stay ..nobody's fault but would hope to get some financial recompense for this as this facility is reflected in the cost of the cottage booking . Other things to note there us no washing machine so description not quite accurate, not a problem on a short stay but others may be inconvenienced by this
Dear Guest, Thank you for your feedback. We always strive to ensure that the guest experience at Haddef is of the highest standard , as previous feedback from guests will testify. Unfortunetly due to matters beyond our control, we fell short of our usual standards , and were not able to address the issues with the hot tub , despite our efforts? please accept our sincere apologies. Sourcing spare parts from manufacturers abroad, since the folly of Brexit , is extremely difficult and other industries experience the same issues and the hospitality industry is no different.
However, we did offer you , as a gesture of goodwill, complimentary tickets to a renowned tourist attraction and a reduced rate should you decide to return in the future. We felt that these offers were very generous . If you would like to accept our offer of a reduced rate on a return visit, subject to availability, please contact Sykes or ourselves and we will only be to pleased to assist you . Thank you
Property Owner
