“I have to be honest here.”
The property itself is lovely & in a fantastic position to explore Anglesey. Sadly that was as good as it got for us.
•The furniture is extremely uncomfortable. The beds/mattresses are very poor (considering they are only 2 years old), they sag in the middle, so it was like trying to sleep on the side of a hill! We turned the mattresses but it didn't help.
•The sofas are shiny plastic & far too small for 3 adults. If you sit on them you stick to them, and if you use the throws provided you slip straight off. We simply weren't comfortable.
•There are no instructions on how to use any of the appliances (we spent half an hour trying to get the oven to work..it's not a case of simply turning it on). A basic user manual for the appliance's is required.
•More crockery is also required as there's only 4 of most things, so you're constantly washing up.
If those things were rectified it would be a lovely place to stay, but as it stands we wouldn't recommend.
Thank you for your response, all of which we we look into.
Instructions for how to operate implements are in the kitchen drawers and in the welcome book, as we mentioned on your arrival, we live on site and here to help. We helped you when you lost the property keys, did not charge you for replacement and dealt with it immediately. We would have dealt with any questions you had the same day, we hope everybody enjoys their stay with us.
This is the first criticism we have received about the bed being uncomfortable and will look at it immediately and will do the same with the sofas.
Thanks
Sion and Donna
Property Owner
