“After the first night staying in the cottage our little dog started to itch really bad and was very uncomfortable.”
The next day we found she had caught fleas. She was professionally groomed a few days before we came to Anglesey so we know she didnt have any fleas before we came. We also had a few flea bites on us after a few days, we could literally see them jumping on us. This was awful and made us feel dirty. I really wanted to leave, but we had so looked foreward to being back home in Anglesey for Christmas for the first time in 13 years. But instead of enjoying myself and having a relaxing break with my Family. I spent the whole week treating fleas and having to deep clean!!! This was bad enough, But Our Christmas was really ruined by the oven being faulty tripping out every time you tried to cook anything! Christmas eve was an absolute nightmare trying to prep and cook our Christmas meats having to re set the electricity at the mains box, wait for the wifi to reset whilst trying to watch a film etc. As you can imagine, this was very stressful, being we were meant to host our Family for Christmas day. This was the whole reason for us to book the cottage in the first place. We ended up having to re arrange our whole plans, and take the meats to my parents house and Daughters house in Llangefni to finish cooking. We had to rearrange to have Christmas dinner at their house instead of with us at Llangoed. Lucky all our family lives in Anglesey or we would have had to go back home to Staffordshire, as I couldn't stand being there any longer. I would like to be refunded as the whole week has been ruined and been really disappointing to say the least. We did try to email the owner, which we got an automated (out of office) reply!
I'm sorry to hear about your experience. The oven has now been replaced (I did not hear about this until the day you left) and I was surprised to hear about the fleas - this is the first time I've heard of this in several years of ownership (the property has painted wooden floor boards throughout and no pets were in the cottage 3 weeks prior to your stay). The property has since had a deep clean and treated. Property Owner