“We have stayed at over 20 properties in Rhosneigr, and Laneton has the potential to be up there with some of the better ones.”
Sadly however, it is not.
The positives are:
Great location, including being able to enter through the rear garden.
Plenty of off road parking, if you can negotiate the extremely narrow driveway and the 2 boats
Sadly however, the negatives, many of which have been noted before, but not addressed, far outweigh the positives. Some of the issues are inexcusable when they have been reported as far back as a year ago, others feel like it is just a lack of foresight and planning into what would work best for guests.
The negatives include:
Cheap floating floors, which creak loudly with every footstep, throughout the house - once the first guest is awake, everyone is awake.
The L shaped sofa is quite badly stained and will not accommodate the 7 guests the property is designed for. There needs to be at least one additional comfortable armchair so each guest can sit. I'm not including the footstools as not only do they not provide back support, they were also mouldy along the sides.
The kitchen is not well provisioned - there is little point in providing a dishwasher, if you only provide 7 mugs, 7 plates and 7 bowls for your 7 guests. Necessity means you have to hand wash each item after each use, or if you want to serve food on a plate as we did, there isn't then enough to eat off. In addition, as mentioned in previous feedback, all the knives are blunt (no sharpener), scissors don't actually work, one set of tongs, also broken etc. The brand of coffee maker isn't named in the listing, so you can't take your own pods with you to make use of it, and there was stale water in it anyway, so I wouldn't trust it had been properly descaled etc recently anyway.
There was a leak under the sink, meaning the dishwasher and washing machine tablets we brought and placed under there were ruined as well as other items. We fixed this.
The boiler lost pressure while we were there, meaning no heating or hot water, as it was new year's day, my husband also repressured this, but looking back at reviews, I can see this had been an issue as far back as June.
The shower screen in the main bathroom is in 2 pieces, consequently when you shower, water pours through the gap between, onto the floor.
The shower screen in the ensuite is still as described last March - very difficult to close once inside as it doesn't fit properly and despite the best use of a plunger, overflowed after the shower had been on for just a couple of minutes.
The ceiling in the ensuite is covered in mould from a leaking skylight, not pleasant to look at.
The double room at the rear has a door to the garden. It is a full glass door, but there is no screen or curtain on it meaning light floods in. If you put curtains over windows, why not over glass doors a metre away from where you are sleeping?
Other examples of simple things which would enhance the stay include having a mirror in the main bedroom near a socket - there is a mirror behind the door, but the socket to plug in a hairdryer is on the other side of the room so you can't look in it whilst drying your hair.
A personal preference for me would be a king size bed in the master rather than the small double. Instead there are 2 massive bedside tables, which ironically have quite small drawers in them. Smaller tables and a decent sized bed with better quality pillows would much enhance that room, as would better quality towels; the ones provided are very small.
As there was no tumble dryer, and the weather over new year was torrential, we had to make use of the radiators. The paint behind the radiators was flaking, so some of our clothes ended up with white paint on them.
As I mentioned, the property has the potential to be very nice indeed but poor maintenance, not enough thought about guest experience and choosing cheaper options for beds, flooring, towels, kitchenware etc made this our most disappointing stay in Rhosneigr yet. Generally the property feels tired and worn and in my experience the way guests treat a property reflects the way they find it: When the shower ceiling is covered in mould, the shower door doesn't shut and is covered in limescale and the shower floods after just 2 minutes, guests don't feel the need to squeegee down the glass, ensure no water sits on the tiles etc.
If you provide a top quality product, then guest will treat it as so.
We have already booked elsewhere for next New Year I'm afraid.
(Note: I have photographs, but seem unable to add these to this review anywhere.)
