Monarfon

After arriving at the property we were very disappointed.

The photos on the website are outdated. This property should be removed from your listing. Points:- The house smells of damp throughout, this can be seen by the yellowing walls in the dining room & lounge. Black mould in the bathrooms. Dirty smelly bedding in the cupboards. Main bed heavily stained mattress. Shower traps full of hair & residue causing the water to overflow & smell. No handsoap provided in bathrooms. Towels smells musty. Heater booster in the bathrooms not working & no instructions. Very noisy Sofa in lounge ripped & badly fryed & fleas Floors under sofa not cleaned. Front window in lounge corroded No instructions on how to use electric equipment. Fan not Pat tested Oven disgusting & not clean Property full of flies [must of killed at least 70] & cobwebs Rear garden not dog friendly [gaps on both gates] rat boxes in rear garden. Brambles everywhere. The patio we had had to clean the furniture and the area as was disgusting. On our first day the grass hadnt been mowed, after returning from a day out on the Monday someone had entered the garden and had mowed the lawn. Soakaway under tree was dangerous as constantly wet. No information regarding household waste. Hole in cul de sac making it difficult to manoeuvre in & out. Overall, avoid at all costs as this property spoilt our holiday. We would of been better off in a camping site... Sykes need to remove this property from their listing as they are charging excessive rates which is very unfair to the paying public.

This was an awful experience , there were stains on the bedding in both the main room and the single room.

I immediately washed the sheet in the main bedroom and requested a fresh duvet cover for the single room by leaving a message on the answering machine. When removing the sheet on the double bed the mattress was heavily stained and had holes down to the springs. We ended up turning the mattress upside down which had a cleaner surface and slept with our own blankets underneath us. The next day someone turned up with new bedding for the single room which I said I would for myself, no correspondence from the owners for this . After fitting the duvet cover I went to put on the new sheet which was covered in mildew stains. The bedding had been ironed but was awful. On opening the door for the wardrobe in the second double room it was stuffed full of old mildew duvets just haphazardly piled in a heap and there was no space to put clothes in the third bedroom with that alcove full of heaped rubbish. There were water stains on the walls and ceiling of the living room, and dining room , no rug which made it difficult for the dogs too. I have photos of all these issues along with photos of how we left the place clean and hoovered. No guest book either , we suspect that may be due to negative comments.

Comfortable spacious property.

Peaceful, we slept very well here. Delightful to relax in the garden, which our dog loved, and listen to the birdsong. Great location, literally minutes to walk down to the beach and shops. Property is a little tired and could do with some maintenance on the whole, but in fairness it is a 3* grading. Garden does need securing around the side - we placed the bench as an obstacle to try and prevent dog escaping around side out onto front of property or over very low metal fence into next door. Showers were lovely but plugs could do with a good clean to get the long dark hairs and gunk out. We would happily return.

Overall the accommodation was good, plenty of space, multiple bathrooms which is great when you have 4 adults and an infant, the house was a bit tired.

It has a washer but no airer which would have been handy, there was a lack of information regarding the property this would have helped especially with the heating, or what day the bins are emptied etc. DVD supplied with a great choice of films but took 2 days to get this working as someone had unplugged it from the TV and also the wire had come out of the surround sound we also could not find the remote for it. Hoover supplied but we had to empty it before it would work. Slates missing from the blinds so sun shining through in places. Reclining sofas comfy but worn which made them look shabby. It was things like this that spoiled it but you don't get 5☆ for 2☆ prices and the location was fantastic, close to the beach, shops and eateries, everything you needed so you could just leave the car parked up if you didn't feel like sightseeing. Overall we had a wonderful week here and would definitely book again

Excellent location, well equipped accommodation , warm and cozy comfy bed and lovely shower room.

It was early in the season and a couple things needed attention. The blinds in the living room had a few sections missing and reduced the privacy at night time. The garden requires some maintenance as the outbuilding were in an unsafe condition. ‎]

Monarfon was perfect for the short break we needed.

We spent our days walking on the beach with the dogs and quiet evenings watching Tv and playing scrabble. The local Chinese takeaway was great and extra bits from the Co-op meant we didn't have to drive anywhere. The house had everything we needed and we could get to the beach in a few minutes. Parking was easy with plenty of room on the drive and the garden was enclosed which is a real help when you have dogs with you.

Lovely house, spacious, tastefully decorated, large established garden - great for our mutts!

Location was great - 5 mins to beach, and close to local pub and shops Will certainly return, thankyou!

We love this house!

Where its situated is perfect. Its a lovely "quiet" country lane, but only minutes away from the beach, and a quick walk away from a fabulous pub! We've already booked 2 weeks for next year! The only thing I would mention is the back garden, albeit is very beautiful, it's getting a little overgrown. Needs some time trimming the bushes. Having said that, we wouldn't hesitate returning every year. Thankyou Monarfon!!

Great location, quiet but very handy for the beach.

Clean and comfortable, could do with some more garden furniture and maybe some info about bin collection days. Secure garden for dogs and overall we enjoyed our stay. Will be looking to book again.

Garden needs alot of maintenance, tidying up, trimming back, the photos are old on the Sykes site as alot has changed, not alot of seating options outside picnic bench is in insect infested area and roof feels unsafe to sit under.

two silver chairs uncomfortable. Window in single shower room warped. In house is comfortable alot of storage and spacious a good base camp to visit the island the taven pub 20 mins walk down beach is a must to visit for food and the ship inn further on. We have booked again for same time next year as we enjoyed our stay at your cottage.

Lovely property in a nice central area with lovely beach.

Clean and comfortable beautiful beach within walking distance. The dog loved the garden and we had a lot of birds visiting. If anything the property would gain by a bit more maintenance in the garden.

This property is not suitable for letting.

There was an unpleasant smell throughout the house and a horrendous smell in the down stair toilet which probably ventured throughout the house. The house was unclean with visible spiders and webs throughout, dead flies were also lying on the utility window shelf. The dining room window was dirty and the double glazed unit needs replacing, as do all the blinds and living room curtains. The kitchen units seem to have recently been replaced, but was unfinished with exposed electric cables and copper piping which had still to be covered. The house was unrecognisable from the front due the overgrown foliage, and equally the garden at the rear was overgrown with weeds, branches of bramble and uncut grass (P& J property services who maintain this property claim themselves to provide a 5 star cleaning and gardening maintenance service, should be ashamed of themselves). We had issues locking the front door (there should have been instructions left on how to engage the lock on the front door when exiting). Unfortunately, there was no visitors book made available to complete at the end of our holiday (I can only assume this was deliberate, so that other occupants wouldn’t see the reviews). We have taken photos to back up our feedback, should you require them.

The garden needs more maintenance, trees and bushes need cutting back, also needs a little TLC around the house.

Otherwise we enjoyed our stay 4 legged friends also .

We had a great stay at this property.

Bedrooms and beds very comfortable. Showers and bathrooms excellent. Brand new kitchen well equipped. Garden enclosed for our two dogs and very well maintained. There is a slight smell in hallway but the owner is aware and are going to rectify. We believe it's down to dogs marking their territory on the carpet. Benllech is a friendly seaside town with a lovely beach. Used the two pubs which were both friendly and welcoming. During our stay we made contact with the owner who was helpful and friendly. Looking forward to returning in September when hopefully the few little issues will be sorted.

Horrendous.

The smell of the place made it unbearable to stay there

Love this holiday home.

Situated in a great place, only a little walk to the beach, lovely big lounge for us & our dogs. Could do with a new sofa. Also a larger tv. Beds were so comfy, Very peaceful & relaxing. Large garden for our girls 'Dogs' But not secure!! The garden needs to be made more secure especially round the side to the front.Othetwise we Loved our stay. Will definitely be back.

Had a lovely stay the cottage was home from home clean and comfortable with everything you need.

Read some negative comments so was a little apprehensive about our planned visit to Monarfon.

Have to say that we were pleasantly surprised and had a lovely relaxing stay. It’s was very clean, comfortable with plenty of room and a great location to walk to the beach or to the town. The pictures are a little dated and the garden could do with some maintenance but that’s not an issue in February. We have 2 dogs and the garden was fine for them but wasn’t secure however they do not wander too far . If you have a dog that likes to escape then you would need to keep them on a lead . Overall I would recommend Monarfon

We had a lovely stay at Monarfon.

The house was ideally located for us, a few minutes walk to the local beach and a great base for visiting other areas of Anglesey and the mainland. There was a bit of an unpleasant smell in the downstairs toilet and bathroom. This wasn’t an issue for us as we just kept the doors closed and did not use these rooms. The upstairs bathrooms were lovely. The garden is great but there are a couple of areas where a dog could get out, either side of the house. One of our dogs is a bit of an escape artist so we had to keep her on a lead when in the garden. We would absolutely stay at Monarfon again. Thank you

The property was in a beautiful location ideal for the beach and the property itself was lovely although on arrival the property was far from clean.

There were white dog hairs all over the stairs and around the sofas (our dogs have black fur so clearly not from our dogs) the kitchen floor was unswept and not 100% clean. The fridge door was filthy and stained and the washing machine was covered in muddy paw prints. There were cobwebs in the shower and around the light fittings. The mattress and bed in the main en-suite bedroom was so uncomfortable (lumpy and noisy) we had to go out and buy extra pillows.

We had a pleasant stay at Monarfon in a quiet location within walking distance downhill to a beautiful beach.

We had a lovely few days.

In cottage very warm and clean inside. Garden could do with tidy up but fine of year a lot of leaves so to be expected. House was clean warm with plenty of utensils. Could do with a dishwasher Disappointed no tea and cofffee left. Never had that before. Had a cake in fridge. Which was nice but a bit lonesome. Close to beach and great pub the bellech within walking distance. Would certainly go back

HIGHLY DISAPPOINTED AND UNIMPRESSED.

The standard of cleanliness and maintenance in this property in not to an acceptable standard. The floor in the lounge was not clean it had a lot of hair and sand on it. All the small tables in the lounge were dirty and sticky. The hall carpet was absolutely covered in hair. The oven was less than clean and the frying pans and dish drainer were rusty. Even after trying to clean them they were unusable. The shower drains were full of hair and other gunk causing them to drain very slowly, and smell. There are various damp issues especially in the lounge over the chimney breast. Mouse droppings were found in various rooms, lounge, kitchen, shower. The garden had overhanging brambles on the path. The seating area roof is bowed and looks unsafe. The balcony off the lounge is extremely slippy. The only good things about this property are the location and parking. I could not recommend this property in its current state to anybody.

Lovely stay, 5/10 min walk to the beach, excellent location, comfortable bed and sofa.

Very dog friendly, poo bags, bowls and tennis balls left for our pooches. Great space for the dogs outside, nice and quiet at night.

The property has been upgraded since our previous visit The garden is secure for dogs.

Close to the beach and amenities. Good value

I can only suggest that the owner pays a visit asap, as it’s definitely not being cleaned properly, and the maintenance has wayward, it actually requires a complete overhaul, shame really , my wife and I are oap and safes all year for this holiday, only to have clean some areas to able us to stay, could not recommend at the moment, I have photos to back up my statement, should anyone wants to see them.

Paul

Very disappointing property sadly.

The property has not been maintained to an acceptable standard unfortunately. The property has several significant damp problems both downstairs and in one of the bedrooms upstairs, there is an overwhelming smell of damp throughout. The utility and kitchen have no heating which doesn’t help the damp situation, there are 2 large holes in the utility plugged with bubble wrap and a plastic bag . The damp is clearly visible with the walls very obviously stained in the living room, dining area, utility and bedroom 2. The property wasn’t well cleaned, the carpets were all covered in large clumps of hair , most unpleasant. All of the kitchen cups, plates etc all needed a good wash along with wiping down all window leges which were covered in dust and dead bugs. Sadly the exterior wasn’t well looked after either, the grass hasn’t been cut for several weeks along side overgrown brambles along the paths. The out buildings are in a desperate state of disrepair. The front window frame is held up with sticky tape. Garden furniture and balcony area all needs a good clean. No outdoor lighting to the back garden area. This property has amazing potential but this sadly not being realised by the current owner which is such a shame given its fantastic location to the beach and local amenities. We could not recommend this property in its current state especially to young families.

Lovely location big house lovely garden just missing a few home comforts.

Throws for cold Outside garden cushions Lacking the extra touches

This was our second time at Monarfon, love the location, love the space, love the garden, love the peace and quiet and yet facilities are just a short walk away

The house is great.

But the cleaners could have done a better job of hoovering. In the bedroom, there were little clumps of hair on the floor near the dresser. Not very pleasant! The hedge/ bushes at the front approaching entrance were well over grown and really needed trimming. But we loved it there and would love to come and stay again.

Very clean and comfortable accommodation Everything there we needed A hook on downstairs bathroom door or a stool would be helpful as apart from towel rail there is nowhere to put clothes etc Ideal for walk to beach and shops Garden though ready for a tidy up Had to clean off patio chairs and tables lots of debris on them but garden very private and ideal for my dog.

Would reccommend

Building work going on next door and their builders played the radio loud all day plus the lawn could do with a good mow

We got there after 4 hours driving, from blackpool and first found it OK, open plan staircase not for me, went out for some tea, 2 fish 1 chips and peas £23 wow, then to top it all fell down the stairs and nearly split my head open if it weren't for the carpet done my elbow in , and the brusing is just going away, had to come back the next day so we missed out on my wife's birthday present that was it the 7 day break had it all sorted but came to nothing, can't even get my money back not a penny in compensation so I'm sorry to say that holiday is one we want to forget brian bowling

Arrival time should be 3pm not 5pm Leaving day should be 10 am not 9am Everything else spot on

Just as described.

Beautiful house with enclosed garden with walking distance to beach, shops and cafes. Comfortable rooms and well equipped kitchen. Only issue was no TV channels available.

Yes.

I would definitely recommend this place to stay. Only thing missing is a visitors book to write our positive comments. I would definitely stay there again. Many thanks to the property owner.

We stayed in this cottage in November and although we enjoyed our stay there were a few issues that we were pleased to note, on our return this month, had been dealt with.

The place looked really lovely this time.

The property was comfortable and clean and security was good.

My only complaint would be that it was missing basics like hand wash,bin bags and washing up liquid and kitchen roll. The shower was not very good and the water wasn't hot enough, the bathrooms were very cold too. There was also dog mess in the garden which definitely wasn't from my dog. The single room was missing a bedside lamp as well.

We had a lovely stay in this comfortable ideally located cottage.

However two of the bedrooms had signs of damp which, looking at previous reviews had been highlighted before but not not acted on. We are staying at the property again in March and hopefully the problem will have been rectified by then.

Let's start by saying the location is fantastic, beautiful beach at the end of the road.

The property is just a bit tired, lots of spiders and cob webs, mould in the ensuite and mildewy window frames in downstairs bathrooms. Lots of light bulbs were missing, beading missing, just bits of snagging really. Make sure to take your own soap, washing up liquid and cleaning stuff as nothing on site. The back garden is a great size but not secure, it is also full of weeds and brambles and the collapsing sheds are a real feature. I would also suggest some pest control as there is extra wildlife living under the "Veranda", you wouldn't want to eat Alfresco. This could be due to the building renovation next door? All being said I would certainly return to the area, maybe not this property unless these issues are addressed. Monarfon really could be the best dog friendly accommodation, with a bit of TLC.

Although my husband and I had a nice stay, there were a few issues, we could not get on the internet, I rang the owner and he said he would ring back, he did not so no internet for 4 days in the cottage, also someone needs to be checking the cleaning team as the oven was not clean so we didn’t use it, toilet brush in downstairs toilet needed changing, back of the cottage would benefit from a light, duvet could be a bit bigger,

Just an observation.

I had my dogs on long training leads as I didnt think it was secure enough for them, as one will try & escape, but that is more for my peace of mind than anything else. However, the garden is lovely. A hairdryer could be provided & also some more hanging space especially in the 2nd bedroom. The house was ideal for my 85 yr old mum as she could use her walking frame all downstairs as the doorways are big enough for it. Ideal location for beach & great pub at top of road, food is lovely. Also local bus runs aloing top of road if you dont want to use your car. House is very comfortable and quiet.

Enjoyable holiday we had a few minor problems that were sorted Good garden for dogs ideally located for the beach Booked for next year

We really enjoyed our stay at Monarfon.

Everything we needed was there. I loved the sea view from the back bedroom window. Just one thing, I would have liked a light shining on the back garden as it was very dark and scary when letting the dogs out at night. I was very happy and surprised to see a red squirrel running across the front path!

We would agree with all the previous comments about the property, however we would like to concentrate on the positive sides of our holiday, they key entry system was easy to use and no worries about keys, the patio door was working well.

The lounge was very comfortable with lots of seating, the dogs loved the garden. Both of the upstairs shower rooms were clean and in good working order, and the beds were comfortable. We had a lovely week the location of the property was great, nice shops, takeaways and the pub at the top of the road was good too.

Disappointed in general condition of property and lack of general cleanliness.

Patio door can only be secured by wedging a pole under handle (?). Good proximity to beach and large garden .

I expected to stay in a clean house when I booked this property.

I was bitterly disappointed when I entered the house. The skirting boards were dirty. The majority of the wall-to-ceiling corners had cobwebs and spiders in them. Most of the windows had black mould in the recess. The sinks had spiders in them. The dining room double glazed unit had failed so needs replacing. Dirty marks on the cups and glasses in the kitchen cupboards. Dirty fingerprint on the cleaning cloth in the welcome pack. Plastic bottle top on the lounge floor suggest that the cleaning needs to be addressed. Broken lock on patio door so the house was not secure. A broom handle has been provided to jam the patio door shut but I do not feel that this is adequate security for a holiday home. Previous occupants rubbish was still present in the bottom of the upstairs bin. Dead flies and dirt on the window sill of the single bedroom. Black mould/ damp on the bedroom walls in each bedroom. The en-suite was the only room that was clean and habitable. My wife and daughter were physically upset at the prospect of spending time in the house. I called Sykes to explain that the house was dirty, in a poor state of repair and staying in it would be a health risk. They were unable to provide alternative accommodation nearby so we cancelled our family holiday, locked up the property and left. The photographs do not appear to have been updated for over six years and are not a true representation of the current state of the house. I am currently seeking a full refund and I urge anybody booking with Sykes to check the terms and conditions.

When we arrived the key box would not open and I tried to call the contact numbers, after 20 minutes I received a call to say it was not the key box (as previously instructed) but the key pad on the door itself; we had tried both, it was not easy.

In the meantime my son and daughter in law had gone around the side of the cottage and discovered that the patio door was unlocked so they let us in from the inside! The patio door could not be locked from the inside so each day when we went out and each night we barricaded ourselves in. Luckily we had our dog with us who would have alerted us to intruders during the night, however my 78 year old Mum was really disconcerted. The best part about the property is the large garden, our dog enjoyed charging around it whenever we were home. Unfortunately this property is tired, in need of renovation and someone to give it a thorough deep clean. It is okay, we had a nice week; the master and en-suite (very dark, and we did turn the lights on!) were nice, but the rest not so. We had to clean pots, pans and cutlery before they could be used; the kitchen utensils were tired and the knives blunt, we bought our own. There were dead bugs and spiders everywhere including window sills, corners etc. the patio area outside the living room was filthy and looked like it had not been swept this year as it was full of active spider webs and detritus. In all we had a 'nice' time as it was lovely to be so close such a wonderful beach and the beauty of Anglesey; a break from the 'norm' of work etc. Would I return to this property? Absolutely not. It was not the worst, however it was significantly over priced for the (poor quality) facilities; as previously stated it requires modernisation, cleaning and decorating throughout. Oh, and the Patio doors need securing!!!

This is a lovely place to stay and ideally situated for the beach and local amenities.

The property was spacious and had a large back garden. When we arrived there was a nice welcome basket, with tea, coffee, sugar, butter and a lovely Welch cake We have two dogs and there was plenty of space. We would definitely stay there again.

Monarfon is well placed for all local facilities and amenities.

The bungalow itself is well presented, not luxurious but adequate. The beds were clean and comfortable. Everything worked and was well maintained. Compared to other self catering holiday homes we have stayed in the kitchen equipment was very basic, and would benefit by the addition of a dish washer. The 'escape route' from the garden needed a little work to seal it to make it dog proof.

Plus sides are the great location and size of the property, enclosed garden, comfortable beds and nice showers.

We had a lovely holiday despite the disappointment we felt when we arrived at the property. Negatives are the general neglect of the garden and property, cobwebs and spiders everywhere, rotten windows, the patio door has to be locked with a piece of wood! Generally the kitchen needs a good clean, there was disgusting ' gunk' around the kitchen sink. We gave the kitchen surfaces, plates, cups etc a good clean before we felt comfortable to cook anything. There is no kerbside appeal, whoever took the photos for the website did an amazing job!!!

Beautiful cottage, wonderful location.

We could not have wished for more. Dogs loved the garden and beach. Thanks for cake and butter was a godsend as we had forgotten ours! Not going to say much more or else others will book it and we want to go again!

An email was sent to you regarding this property before I saw form to complete, on the 6th June.

To which I have had no acknowledgement. When we arrived there was white dog hairs ingrained in the carpet in the hallway and throughout the house. My daughter tried to use the Henry vacuum cleaner which would not work because it was so clogged up with long hair. If the cleaner had used this to clean the house , it is no wonder that there was so much dog hair everywhere. My daughter cut all the long hair off the head of the vacuum cleaner then vacuumed all the carpets. Not what you want to do before you bring your bags in to the house. There were not enough bath towels provided for 5 people, luckily we had brought some of our own. The sink in the family bathroom upstairs did not appear to have been cleaned, there was still toothpaste in the sink, plus there was black dirt around the drainage hole and plug hole, the shower rose was dirty and black build up around each of the holes. My daughter had to clean all of these. The toilet downstairs was dirty with faecal matter splattered on the outside of the bowl. All of the cushions in the living room were filthy with stains on all of them. My grandchildren had to wash their feet before getting into bed because they had run around the house barefoot after their shower as their feet were black. We don't think the floors had been mopped before we arrived. The mats at the front and back doors were full of dog hair, mud and sand. My daughter emptied them out and brushed the front step and back door area. I see in previous reviews that previous guests had made similar comments a number of times. Perhaps it might be time for a change of cleaning company. The bottom 4 stairs in the house do not have a handrail. If this had been shown in the photos we would not have rented this property as I have limited mobility and struggled to navigate the stairs. The backrest of one of the chairs in the dining room is very wobbly and needs attention. Some new frying pans and plastic jug would be a wise investment , they are very worn. The shower in the en-suite bathroom needs a handrail fitting for safety, the shower base was extremely slippy. My husband and and I felt very unsafe using the shower. The bathmat provided is very mouldy and needs replacing. It was great to have a washing machine provided, however there is nowhere to hang the washing indoors if the weather is not nice enough to dry outside. It would be much appreciated by all guests if a clothes airer were provided. The garden. The garden is lovely but needs attention, lots of overgrown plants and weeds, The overgrown hedge next to the side gate makes access awkward. One of the upright poles of the hand rail at the back of the garden has completed rotted though close to the base is an accident waiting to happen, This needs addressing as a matter of urgency. This has not occurred overnight , it has been rotten for quite sometime. There is lovely garden furniture in the covered area in the garden pictured in the advert for Monarfon, on your website, which we were looking forward to relaxing on, you can imagine our disappointment when we discovered a wooden picnic bench had replaced the relaxing garden furniture. There was a great lack of drawer space in the bedrooms and one wardrobe in the main bedroom with a hanging rail under the eaves in the single room, not particularly easy to use if elderly. Many of the issues we have raised could not have been sorted during our stay and our daughter had already spent a portion of her time cleaning the house when we should have been able to be relaxing and enjoying the house. Not being able to enter the house till 5 pm and leave by 9 am the following Saturday means you loose nearly half a days holiday. We did not have time to strip the beds as we always have done in the past when hiring holiday homes. My daughter vacuumed all the ground floor before we left as coming in and out of the house packing the cars brought in lots of debris from the overhanging trees. We are very disappointed with our stay

Comfortable, cosy , spacious property close to beach and local amenities.

Excellent enclosed garden for the dog. Great base to explore the island.

Lovely cottage.

Really clean very warm and comfy. Small stroll to the beach and in a great location. We had a good week and would recommend to family and friends.

Pros - House was warm and beds/ sofa comfortable Cons - Where do I start No door mat by front or back door to wipe your feet as you enter.

Of the nine lights on the hallway chandelier only 4 had bulbs in - this is the first thing you see!! No guest book - this can be a really valuable resource about the local area. No cafetiere / coffee pot. No tea strainer. No butter dish. No tea/coffee/sugar caddy. No extractor fan One of the three hanging lightbulbs in the dining area one not working. No spare bin liners, towels, bedlinen or batteries - accidents happen and smoke alarm batteries fail! And I know its owners choice re condiments, tea, coffee, sugar, flowers etc but the lack of anything is certainly less than welcoming. Cushions in the living all grubby and very marked. Windowsill in the living room badly needs repairing, flaking and cracked/broken wood. The patio door was closed on arrival but not locked and was extremely difficult to lock - had to ring the owners who said it had to be banged shut much harder than you expect - which is far from ideal! Mould on the wall in the 2nd bedroom The entire house would benefit from an update and refresh - very tired. Garden had not been tidied, bearing in mind it was Feb, the grass and borders had clearly not be tidied away last year before winter and were overgrown with brambles. Garden gate on one side of the property perfectly secure, but the other side was a make do and mend with what appeared to be some metal garden furniture and a gate botched together in 'heath robinson' style. The photographs online did not reflect the reality - so if things have changed or been replaced - up date them. I did not go looking faults, but everything I have listed above was very evident. FYI - A pint of milk and half a pound of butter is not a welcome pack when check in is after 5pm and there is no tea/coffee/bread to enjoy after a long journey. The house was neither a cosy home from home or a stylised holiday cottage, it was drab and soulless and fell short of what I would have expected and indeed enjoyed in other Sykes properties. The smoke alarm battery failing at 4.45am on day 3 was the final straw, of what should have been a relaxing week's break, so we left. And I know you can't do anything about neighbouring properties, but the very dilapidated property right next door should have been mentioned! Would we recommend this property - no Would we go back - no All in all a very disappointing stay

The property was in an excellent area.

It was clean and we were well provided for. The garden was fantastic being dog escape proof. We had an enjoyable holiday as we always have staying in a Sykes cottage. But the bedding was “tired and badly fitting and I found the previous guests underwear and t-shirts still in the bedside draw. Also the downstairs toilet had urine smells that needed attention. The property would benefit from a spruce up.

Lovely house in a very nice location.

Close to the beach for a very bracing walk on New Year’s Eve. Nice welcome pack which was much appreciated, thank you. Spacious enough for four adults, one toddler and 2 dogs, lovely large garden which, unfortunately, only the dogs appreciated at this time of year. Like previous reviews, couldn’t get the heated towel rail in the en suite bathroom to work, so was a bit chilly in that room. Would recommend Monarfon and wouldn’t hesitate to book again.

Great location.

Really comfy beds. The whole house worked really well for us, with a dog. Central heating worked really well. We'd definitely stay there again.

The cottage is in an excellent location.

It had everything we needed. With just 2 adults and a dog there was lots of space. We kept cosy even though the weather was sometimes wet and windy as it was November. Some lovely views of the sea from upstairs. There is a large enclosed garden and it would be great to sit out there in warmer weather.

We had a great time, the house was very good, comfortable and warm, our dog loved the large garden which is well fenced.

The house was very central for beach, pub and shops, had great walks to Red wharf bay all in all had a great stay, the only niggle I have was not being able to get into the house till 5pm

Loved the fact the property had a boot room.

Great to be able to dry off the dogs before they came into the house. Lovely secure garden, just what I wanted for my escape artist Huskies. Would benefit from a general and recycling inside dustbin. Maybe consider smart TV at some time in the future.

Property clean spacious and comfortable.

Lovely sized garden and only a few minutes from the beach. Would definitely recommend.

Room with en- suite had a quilt that was to small for a king size bed.

Also same bedroom heated towel rail did not work at all. Black mold in both bathrooms showers. Can opener needs replacing as it doesn't open tins. In second double bedroom the wall behind the wardrobe was damp causing cloths in wardrobe to be damp. No instructions for heating system, we could only get hot water when heating was on such a waist.No instructions for music centre.

The location of the bungalow is great, very close to the sea with a large garden.

We were disappointed by the cleanliness of the property, it needs a very good deep clean. Cutlery, drainer, pots & pans could all do with being replaced. Inside is looking very tired & needs a fresh coat of paint. Apart from that we enjoyed our stay. A nice touch was the welcome cake.

The property was only superficially clean.

Parts had clearly not been cleaned for a long time. Cottage felt grubby and unclean. For example behind Tv, under seating, behind and under beds, pillows were stained when cases removed, doors were dirty. We were not impressed and this spoilt our stay. It was a nice touch to have a cake, some milk and flowers etc on arrival, but the cleanliness was not good enough and we don’t think the property was worth what we paid given other accommodation we have stayed in previously. Nice garden and good location close to beach.

Good accommodation, plenty of room, very comfortable furniture and beds.

Only criticism no draw space for clothing in the bedrooms and a tumble dryer would be ideal. Good spot for seeing the sights.

I have got to say the reviews were pretty accurate, the place really could do with some TLC as there is mould in quite a lot of areas.

I think it would be a good idea for Sykes to visit the property to check for themselves things that have been flagged up in the past and clearly have not been addressed. The third bedroom does not have a proper duvet it was just a mattress cover! There wasn't any hanging space so everything has to be left on the floor, you could easily put in a rail similar to bedroom two. The garden was a good size and secure for the dogs but a few less brambles would be nice. The property was close to the beach which we all enjoyed especially the dogs.

Generally the property was very good but there are a couple of things that need addressing, ie the rear utility room, the gardens need a general tidy up and maybe a second television in the kitchen/dining area.

The location is great, so close to the beach but why has the local council made a one-way system, which by the way isn’t completely working. Would I consider going to Monarfon again. Yes, we all enjoyed our stay.

Damp,dirty,cockroachs on the doorsteps ,a rat ran out of the brambles on the back garden.

I think you yes you SYKES really ought to inspect the cottages that you let for clients.

The property is well position however there are some issues that need to be addressed.

The lounge is particularly large and comfortable as is the en- suite bedroom. The other two bedrooms lack storage furniture i,e .Drawers and wardrobe. The single room has no drawers only a small bedside cabinet and only a portable rail to hang a few coats. The rest of the clothing had to be stored in the floor. The double bedroom only had corner cubby hole that was hard to enter, the inside was dirty and there was black mould growing on the wall has there was was in the adjacent corner. The whole room smelt damp .The annex to the kitchen was also full of black mould and very dirty also the area just outside the side door. The outside toilet was unusable, full of rubbish and the door off the hinge. This property is well below expectable standards. There are many things that need attention. I am disappointed that Sykes has allowed this to be rented. We packed everything back in the car and left on Wednesday morning as we could not put up with it any longer. We may never use Sykes again. ,

Returned from a great holiday at Monarfon.

The property is exactly as described but could really do with some TLC to tidy it up a bit. Some damp areas in the utility room, debatable DIY here and there and a broken blind in the master bedroom. That said, this would not deter us from staying here again. The property is very spacious, has a great size enclosed garden which was perfect for the dogs, and the location is just perfect - just a 5 minute walk down to the beach and a 5 minute (uphill!) walk to the nearest pub. Beds were super-comfy too. Some instructions on the door code & locking it would be useful, as would easily accessible instructions for the appliances & heating; these had all been put away in the bench cupboards with a load of books & games so we had to go hunting for them. No visitors book left in the property, which was a shame as we always like to fill in & look back at previous comments too. Wouldn't prevent us staying here again though

Ideal location near the Beach,Spacious Accommodation.

very comfortable Ideal for families with children and dogs ..

The house was very nice ,in a nice area, utility room the walls had black mould and cobwebs.

the veranda had 2 broken chairs on it and the house was for 5 people. That is not all but I think the owner need to look at this property, We only ever book with Sykes and have two more properties to go to this year, and this is the first one in years that has let them down in our view.

There was no sea view Due to overgrown trees It had very steep hill Around property

Monarfon is well positioned for the local beach and shops of Benellech, it has a lovely big dog friendly garden and the is very spacious.

However we do feel that Monarfon has sadly been neglected over the years. Both the Double beds could do with new mattresses as neither offered real support, nightmare if you suffer from a bad back. Also one of the patio chairs had a broken seat, either replace it or remove it as it certainly wasn’t safe to sit on. The Kitchen was reasonably well equipped, however a baking tray wouldn’t have gone a miss, far better than having to use the grill pan all the time. Would we book Monarfon again, for location definitely, but having looked at the price for the same week next year, and somehow not expecting any improvements to be made by the owner, definitely not.

We loved the cottage, the garden and the location.

Absolutely no complaints whatsoever and we would certainly be happy to stay there again. If there was anything I'd add to the cottage at all it would be a radio in the kitchen!

The instructions to access the property do not mention the fact that the entry code needs to be entered on to the pad on the front door (just below the handle) and do not relate to the key safe (which is also on the wall like most rental properties).

This omission caused us great confusion when we first arrived and took us 15 mins to discover that the key safe was actually redundant. The house itself is fairly basic but pretty functional and homely. The kitchen cupboards had a musty smell which remained on the plates and glasses. We found it better to leave cleaned kitchen items out on the side when not in use. There were no baking sheets at all for use in the oven with only the base for the grill available to cook items, which was fiddly and time consuming. The lack of a dishwasher is also a little frustrating. Aside of these issues, that could be very quickly remedied, the house was clean and warm. The bedrooms were a decent size with comfortable beds and efficient showers in both the en suite and family bedrooms. Very fast and effective Wi-fi and a good size TV. The addition of a cheap set top box would provide additional access to on-demand services not currently available. Great location for the beach and, overall, a pleasant stay.

This is our second time visiting Monarfon with our two dogs.

The house is a fabulous size and the layout works well. Lovely en-suite to the main bedroom with a large walk in shower. The garden is large and I expect very pretty in summer. Sadly we experienced strong winds and lots of rain during our stay so only the dogs ventured into it briefly before running back to the warmth of the house. Tall fridge/freezer in the kitchen which is great if you feed your dogs raw food as plenty of room to keep it frozen and I believe the Benllech pet shop sells some raw food as well. Ideally situated for the wonderful Benllech beach with a nice pub just up the road (sadly restrictions in Wales meant pubs had to close at 6pm while we were there). We really enjoy everything Monarfon has to offer as a holiday

The house was exactly as described and perfect for those with dogs.

A large enclosed garden. The facilities were modern and in great working condition. During our stay we had a minor water issue but contacted the owner of the house directly who was appreciative of the information and willing to help. Would definitely recommend.

In these difficult times since Covid then some things are understandably difficult.

Although the accommodation met our needs it would have been good to know in advance that most of the things like books, games, dvds had been removed from the lounge area. Presumably to help with cleaning and contamination. I know this property has had some bad reviews and my view on this is that they are largely unfounded. It didn’t smell bad at all and all the bathroom facilities were very good. It’s obviously an old house but we were happy enough with it. The outside area could do with a good tidy up , it’s a big garden. The location is great and we enjoyed our stay. I would hesitate in recommending this property.

House and location were excellent.

Minor points just to help people would be some instructions regarding bins, and local information, however we realise this may not have been possible at this time due to Covid 19 Otherwise a very enjoyable week, with great walks and fantastic views and places to visit

The weather wasn't kind to us and I imagine that would be the case for many others, so it would be really useful if the property had an airer for drying clothes.

There is a washing line in the utility area but it wasn't long enough for wet clothes from 5 people and they all slide to one end on it anyway as it's such a steep incline. Also, a dishwasher would be appreciated as I was gutted to realise that our holiday was going to include a tonne of washing up through the week (you are also then contending with how well other users wash up before you, a machine is much more hygienic). The front door needs to be fixed as we couldn't get in initially and we had times where it was making random announcements. As far as Sykes go, I was a bit disappointed and frustrated there was no communication on where we stood with our booking in the event it needed to be cancelled due to COVID, we had to wait for months once we had paid the full price I feel like it was only common courtesy that there should have been something sooner to explain "In the event of...". We were asked for the balance when it still looked uncertain the holiday could go ahead and I feel there should have been some reassurance provided at that point at the very least. However, the property was lovely, very comfortable, pretty well-equipped and an excellent position for the beach. Shops were close by for the essentials and a great chippie.

Good break in a house that’s a little tired but with a very efficient central heating system which was ideal for a winter break!

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Main reason for visit was to meet up with family who live in Anglesey.

Cottage was surprisingly roomy. We managed to fit 9 round the dining table - although two of our number were young children. Well enough equipped although we improvised with a few kitchen implements - my late mother in law would be proud. Enjoyable week’s holiday. Weather not bad for November which allowed us 4 walks with the dog. Very likely that we will visit again.

Monarfon needs updating downstairs toilet bathroom utility room mold in bathroom upstairs the beds were lovely comfortable needs a lot of tlc Anglesey it's self is lovely and only 4 mins walk to the beach

I’ve already sent my feedback to you yesterday and I’ve also sent an email to the owners and copied info@sykescottages in.

I’ve raised a number of issues which need looking into!

Storage in bedrooms inadequate.

A bread bin would be useful and the toaster needs replacing.

Great location, lovely garden, nice bathrooms and all the facilities you need.

We really enjoyed it at the cottage, the layout was very good and it was lovely to be near the sea.

The dogs really enjoyed it, Cadbury was in the sea every day. We would go back again, as the area was beautiful and not far to the shops, could walk there.

Good time had

Monarfon is a comfortable place with nice touches and in a great location.

Very spacious and clean, with little goodies left for you to enjoy whilst staying there. Good size garden for our two little dogs to explore. Would definitely recommend and we will definitely be returning.

Monarfon is a spacious well presented house close enough to walk down to the beach or you can take the car and park on the sea front ir in the car park .

The beach is dog friendly between September and March but not in the summer. You can get in some good walks along the beach at low tide. We had a very good holiday x x

Very pleased with holiday cottage it matched the description well.

Very comfortable beds & short walk to beach. Nice to have the WiFi included too.

The enclosed garden was excellent and large, our dog Jasper really loved it .

The owners made us feel very welcome

Lovely cottage - very comfortable and excellent garden for our dogs.

Couple of negatives - veranda being repaired? looks as though this has been ongoing for many weeks. Dustbins overflowing when we arrived - obviously hadn’t been emptied and looking at the comments in book does not look as though this is unusual! These couple of problems did not spoil our holiday - we loved Bennlech and would definitely return at a later date.

Close to lovely beach.

Layout of accommodation was good. Excellent facilities. Friendly and very helpful owners.

fantastic location nice big house but downstairs needs updating and lots of cobwebs on beams and in utility area the owners are really nice and nothing is too much trouble but they need to either check after the cleaner has cleaned or think about hiring a new one as I had to clean quite a few things before used.

Warm,comfortable and well located.

Good sized rooms and a spacious private garden for our small dog , so good we booked again before we had even left to come home

Great location.

Lovely garden, ideal for dog. Nice House with plenty of space.

The cottage was very spacious, warm and comfortable.

It's proximity to the beach and the town of Benllech was fantastic and it was also a great base to explore the rest of Anglesey.

A clean and comfortable cottage which was a very good base for a visit to Anglesey.

Local facilities were very good and the local beach provided our dog with plenty of exercise opportunity.

Fantastic location and cottage was lovely.

We would highly recommend