“The location is perfect and the parking is a real bonus.”
However, despite previously drawing the owner’s attention to a few issues, the cottage is still a little disappointing. The main issue is the uncomfortable bed and the really poor quality of the bedding and the towels. Also, the standard of cleanliness and the provision of facilities could be improved. e.g The cutlery was dirty and there were only 3 mismatched wine glasses! The vase of flowers is a nice touch but there is no “welcome” only a small carton of milk which had gone sour. The view from the cottage doesn’t compensate for the lack of attention to detail and unfortunately, we shall probably look elsewhere in future.
Hello, Thank you for your feedback. A couple of points.
If at any point I am made aware of issues, they will be sorted during your stay, because I want you to have the best time and come back. At no point during or after your stay did you raise any problems with me. Frustrating and untrue comment !?!
Comfort of a bed is subjective. I'm sorry if you found it uncomfortable, but that is an opinion, not a fact. Many comments here say the bed is comfortable. Our linen is Marks and Spencer and our towels are thick and fluffy?
Our cleanliness is the best of the best. The cottages are deep cleaned every week for 5 hours! We take great pride in this and our reviews confirm our efforts. I'm sorry if we missed some cutlery this time. We will re-double or efforts here. We've put more wine glasses in, they don't match, I'm not going to change that, they all hold wine!
These are self catering cottages. We don't provide a food welcome hamper. We don't advertise that we do. We do pop flowers in because they are welcoming and a pint of fresh milk so you can have a cuppa on arrival after your journey.
Thank you for coming, I do appreciate it, but i think it should be the Ritz for you in the future!
Property Owner
