“This property needs some maintenance and care if it is to justify the price.”
The owners obviously rely on it's location alone to sell it to potential customers. There were a lot of little problems/niggles which affected our stay:
- Underfloor heating in kitchen diner was not working (fuse had been removed from the control so this was obvioulsy known before our stay but we were not warned) It meant the diner was unsuseable on chilly mornings and evenings.
-The front door was very difficult to lock/open and we stopped using it halfway thru the weeks stay.
-Upstairs ...
The owners obviously rely on it's location alone to sell it to potential customers. There were a lot of little problems/niggles which affected our stay:
- Underfloor heating in kitchen diner was not working (fuse had been removed from the control so this was obvioulsy known before our stay but we were not warned) It meant the diner was unsuseable on chilly mornings and evenings.
-The front door was very difficult to lock/open and we stopped using it halfway thru the weeks stay.
-Upstairs shower door fell off rails twice.
-No shelves, towel rails or shower caddys in any of the bathrooms, and a soap dispenser fell off wall.
-Terrestial TV cable was very short and didn't work
-No information pack which is normally provided, with instructions for refuse collection, appliances etc.
This is the first time I have compalined about a property like this, and we have stayed in many over the years, but problems like this are not what you expect for the price. I will not use Sykes Cottages again
Firstly this is the first time I have heard of these maters, we live next door.
Underfloor heating has been decommissioned, and is not in the specifications for this property, this was due to abuse in the past.
The central heating is new and is a very warm house as it is insulated to a high standard
The shower door will be investigated, running repairs are ongoing and with a heavily rented property there will always be repairs needed
There is an information pack, in the many years of renting we have never been asked where the bins are, they are right outside the back gate.
It would be nice to have had a discussion about these items, as mentioned, we live next door.
O I forgot. The front door is brand new and is working fine, another one of those running repairs that we need to keep on top of.
I’m really sorry for your experience, but we will look at everything you mentioned
Property Owner